Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
AccountManager

Angela Mays

Shreveport

Summary

Detail-oriented installer with expertise in customer satisfaction and equipment installation. Proven track record in streamlining processes and providing exceptional training, ensuring optimal software performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Installer- Training & Implementation

PioneerRx Pharmacy Software
Shreveport, LA
06.2022 - Current
  • Installed and configured PioneerRx software for pharmacy operations, ensuring optimal performance and user satisfaction.
  • Collaborated with pharmacy staff to troubleshoot system issues, providing timely support and solutions.
  • Conducted training sessions for new users on software functionalities and best practices, enhancing team efficiency.
  • Developed installation procedures that streamlined setup processes for new clients, reducing downtime significantly.
  • Laid out materials and system components to prepare for installation.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Worked with diverse types of weather and ground conditions.

Account Manager

PioneerRx Pharmacy Software
Shreveport, LA
11.2016 - Current
  • Developed and maintained strong client relationships to drive satisfaction and retention.
  • Collaborated with cross-functional teams to implement software solutions tailored to client needs.
  • Analyzed customer feedback to identify opportunities for product enhancements and service improvements.
  • Led training sessions for clients on software functionalities, ensuring effective utilization of tools.

Education

No Degree - Nursing

Southern University At Shreveport
Shreveport, LA

Skills

  • Attention to detail
  • Time management
  • Positive attitude
  • Power tool operation
  • Customer satisfaction
  • Customer service
  • Equipment installation
  • Hardware installation
  • Professional appearance

Accomplishments

  • Supervised team of 5 staff members.
  • Achieved success installs through effectively helping with installation.

Certification

  • Licensed Pharmacy Technician - From 1996 until present

Timeline

Installer- Training & Implementation

PioneerRx Pharmacy Software
06.2022 - Current

Account Manager

PioneerRx Pharmacy Software
11.2016 - Current

No Degree - Nursing

Southern University At Shreveport
Angela Mays