Angela McCurdy
Broken Arrow,OK
Summary
I am looking for a staff position at BattleCreek Church, with a focus area of Operations. I am a high capacity volunteer in several areas of ministry with over 10 years experience and have served as both a coach and mentor. I seek the opportunity to have a larger role in the vision and mission of the church and make the transition from volunteer to staff member.
I have experience in using Monday.com, Ministry Platform, WE Brand, Planning Center, and Rock RMS. I am a detail-oriented team player with strong organizational skills, and an ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Bakery Clerk
Saint Amon Bakery
03.2019 - 10.2019
- Managed customer payments and receipts
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Residential Mortgage Loan Officer
Charter Mortgage/Bank Of Oklahoma
04.2003 - 07.2013
- Managed a pipeline of loans, prioritizing tasks effectively to ensure timely processing and meeting deadlines.
- Assisted first-time homebuyers in understanding the mortgage process, enhancing their overall experience.
- Increased loan approvals by efficiently assessing and evaluating borrower financial profiles.
- Improved operational efficiency by implementing new procedures for faster response times and improved customer satisfaction.
- .Contributed to the development of marketing materials and strategies, increasing visibility and attracting new clients.
- .Maintained up-to-date records of borrower communications, following strict confidentiality protocols for sensitive data protection.
- Fostered positive business relationships within local communities through active participation in networking events and industry functions.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Education
Business Administration
Technical Vocational Institute
Albuquerque, NMSkills
- Customer Service
- Team Collaboration
- Work Prioritization
- Data Entry
- Active Listening and Learning
- Decision-Making
- Attention to Detail
- Process Improvement
- Ensured accuracy of customer data
Timeline
Bakery Clerk
Saint Amon Bakery
03.2019 - 10.2019
Residential Mortgage Loan Officer
Charter Mortgage/Bank Of Oklahoma
04.2003 - 07.2013
Business Administration
Technical Vocational Institute
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