Angela McQuaig
Brunswick,GA
Summary
Dedicated and hardworking professional skilled in team leadership, training, and development. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Detention Sergeant
Glynn County Sheriff's Office
Brunswick, GA
11.2016 - Current
- Performed head counts, checking cells for missing inmates.
- Performed basic first aid procedures and cardiopulmonary resuscitation on unconscious inmates and officers.
- Supervised inmates during day-to-day activities.
- Fingerprinted and photographed incoming and released inmates.
- Provided direction and support to subordinate staff members during their daily tasks.
- Enforced rules and regulations governing the conduct of inmates.
- Maintained records of prisoners' identification and charges.
- Responded to emergency situations involving inmates in a timely manner.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Performed administrative duties such as scheduling shifts for personnel, coordinating meetings between supervisors and subordinates, preparing payrolls.
- Exercised surveillance and control over 500 inmates.
- Supervised detainee movement within the facility.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Served meals and dispensed medications to inmates.
- Conducted searches of detainees, cells, and common areas to ensure compliance with regulations.
- Interacted with external agencies regarding detainee release procedures.
Correctional Officer
Corecivic Inc.
Coffee, GA
04.2009 - 10.2016
- Detected potential threats and quickly defused conflicts.
- Implemented defensive tactics and physical restraints to maintain safety and security of prison facility.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Performed head counts, checking cells for missing inmates.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Applied non-violent response tools and physical restraint during problematic situations.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Supervised inmates during day-to-day activities.
Assistant Manager
Little Caesars Pizza
Brunswick, GA
03.2006 - 04.2009
- Communicated regularly with customers to gain insights into their needs.
- Collaborated with management on developing strategic plans for achieving business goals.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Managed customer service inquiries and complaints in a timely manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Recruited and trained new employees to meet job requirements.
- Ensured compliance with safety regulations and company policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed inventory audits to identify losses and project demand.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Education
High School Diploma -
Pierce County High School
Blackshear, GA05-2001
Skills
- Facility Monitoring
- Inmate Observation
- Crisis Intervention
- Security and Sanitation Checks
- File and Record Maintenance
- Weapons Training
- Conflict Resolution
- Inmate Rights
- Safety and Security
- Operations Management
- Task Delegation
- Product and Service Knowledge
- Employee Performance Evaluations
- Employee Scheduling
- Sales Monitoring
- Recruiting and Interviewing
- Money Handling
- Orientating and Training
- Retail Operations Management
- Customer Relations
Accomplishments
Award for life saving measures.
Certification
CPR
Timeline
Detention Sergeant
Glynn County Sheriff's Office
11.2016 - Current
Correctional Officer
Corecivic Inc.
04.2009 - 10.2016
Assistant Manager
Little Caesars Pizza
03.2006 - 04.2009
High School Diploma -
Pierce County High School
Similar Profiles
Allen HatchAllen Hatch
Detention Officer at Glynn County Sheriff OfficeDetention Officer at Glynn County Sheriff Office
Sherry FrenchSherry French
INSPECTOR / SHIFT COMMANDER /QUALITY CONTROL at ALACHUA COUNTY SHERIFF'S OFFICE, OFFICE OF PROFESSIONAL STANDARDSINSPECTOR / SHIFT COMMANDER /QUALITY CONTROL at ALACHUA COUNTY SHERIFF'S OFFICE, OFFICE OF PROFESSIONAL STANDARDS
Kaleb BabsonKaleb Babson
Deputy Sheriff, Road Patrol at Brunswick County Sheriff's OfficeDeputy Sheriff, Road Patrol at Brunswick County Sheriff's Office
April LockettApril Lockett
Pharmacy Help Desk at Express ScriptsPharmacy Help Desk at Express Scripts
Nathan LunsfordNathan Lunsford
Owner Services at Association Management, LLCOwner Services at Association Management, LLC