Angela Meiring
Seattle,WA
Summary
I have 10 years' experience working in the physical asset management field and 4 years' experience working in the administration and customer services sector. I am computer literate with advanced Microsoft Office skills and I have 7 years' experience working on the SAP ERP Plant Maintenance (PM) system.
Overview
13
13
years of professional experience
Work History
Maintenance Scheduler
City Of Cape Town Municipal Offices
11.2021 - 03.2024
- Reduced downtime with timely identification and coordination of necessary repairs and maintenance tasks.
- Coordinated with external contractors to ensure work was completed according to specifications and within established timelines.
- Facilitated cross-functional meetings to review project progress, gather input from stakeholders, and address any issues or bottlenecks that arose during execution.
- Performed root cause analysis when necessary after equipment failures, identifying key factors and implementing corrective measures to prevent future occurrences.
- Collaborated with management to develop long-term strategies for improving the effectiveness of maintenance operations.
- Improved equipment reliability by conducting thorough preventive maintenance planning and scheduling.
- Reviewed work order backlogs regularly to adjust priorities as needed while maintaining the balance between reactive repairs vs proactive maintenance activities.
- Ensured regulatory compliance by keeping accurate records of inspections, certifications, permits, and other relevant documentation.
- Streamlined communication between departments, providing detailed equipment status updates in a timely manner.
Asset Care Scheduler
Pragma (Hillstar Solid Waste Technical Services)
04.2017 - 06.2021
- Schedule, monitor, and report on planned and unplanned maintenance activities
- Compile RFQ documents for planned maintenance
- Create notifications for planned and unplanned fleet maintenance work orders
- Create KPI reports from SAP PM data and other databases to report on asset maintenance work progress
- Maintain schedules and ensure that vehicles receive Certificate of Fitness
- Ensure that work orders are scheduled, completed, and closed
- Maintain register for plant availability
- Liaise with vehicle fleet coordinators, maintenance staff, quality assurer, and managers for scheduling of services
- Capture minutes for Technical Committee and Steering Committee meetings
- Participate in asset maintenance improvement projects
- Assist the client in driving their maintenance planning and scheduling function by facilitating weekly review meetings
- Collect and disseminate field data to guide and instruct the client on their most critical maintenance functions.
Customer Care Representative
Pragma
11.2014 - 03.2017
- Create new work orders
- Ensure that existing work orders are accurate and up to date
- Liaise with contractors and store staff
- Dispatch contractors to perform work orders
- General office administration (scanning, emailing, filing)
- Manage invoices and invoice queries
- Data capturing and telephone duty.
Information Kiosk Attendant
Primedia Lifestyle Cavendish Square
09.2011 - 10.2014
- General office administration (scanning, emailing, filing)
- Daily cashing up and capturing voucher details
- Payments system reconciliation (payments received, payments checked, cancellation of payments, duplicate payments)
- Corporate Sales
- Record keeping of all queries and channeling to relevant people
- Customer liaison (logging complaints, queries, compliments and reporting back to customers and stakeholders)
- Telephone Duty
- Drawing up roster schedules.
Education
Certificate in Administrative and Secretarial Practice (Completed) -
Cape Peninsula University of Technology
Certificate in Economic and Management Sciences (Completed) -
University of South Africa
Skills
- Positive and articulate
- Team player
- Excellent communication skills
- Leadership and supervisory skills
- Organizational skills
- Excellent time management
- Self-directing
Key Technical Skills And Areas Of Specialty
- SAP PM – 7 years' experience working on SAP PM at City of Cape Town
- Monitor and maintain maintenance plan schedules in SAP PM
- Create notifications in SAP PM for maintenance work and services
- Advanced Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Create Key Performance Indicator (KPI) reports
- Implement work planning and control business processes
- Statistical data capturing
- General administrative skills (faxing, scanning, filling)
Secondary Education
Windsor High School, Matric (2007), English, Afrikaans, Mathematics, Business Economics, Home Economics, Computer Studies
Personal Information
- ID Number: 890426 0140 08 7
- Gender: Female
- Nationality: South African
- Driving License: Yes
Career Enhancing Courses
- SAP Plant Maintenance (2018)
- SAP Master Data (2017)
- Excel Visual Basic for Application (VBA) training (2017)
- Introduction to Asset Care Plan Development (2017)
- Introduction to Focused Improvement (2017)
- Introduction to the ACC Implementation Business Process (2017)
- Asset Register Administration (2017)
References
- City of Cape Town, +27744033286
- Pragma, Albert Laubscher, +27824439340
- Pragma, Manager - Ms. Francine Olivier, +27219434127
Timeline
Maintenance Scheduler
City Of Cape Town Municipal Offices
11.2021 - 03.2024
Asset Care Scheduler
Pragma (Hillstar Solid Waste Technical Services)
04.2017 - 06.2021
Customer Care Representative
Pragma
11.2014 - 03.2017
Information Kiosk Attendant
Primedia Lifestyle Cavendish Square
09.2011 - 10.2014
Certificate in Administrative and Secretarial Practice (Completed) -
Cape Peninsula University of Technology
Certificate in Economic and Management Sciences (Completed) -
University of South Africa