Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Angela Melendez

Las Cruces,NM

Summary

Dynamic Store Manager at SIMM Inc with a proven track record in enhancing customer relations and resolving issues effectively. Skilled in multitasking and organization, I empowered teams to achieve performance goals while maintaining a clean and safe environment. Committed to fostering positive relationships and delivering exceptional service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Store Manager

SIMM Inc
08.2021 - 05.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Team Leader

Wienerschitzel
01.2018 - 02.2020
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

House Cleaner

Green Cleaning Services
02.2015 - 04.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

Education

No Degree -

Mayfield High School
Las Cruces, NM

Auto Locksmith

Stratford Career Institute
Saint Albans, VT
02-2025

Stratford Career Institute
Saint Albans, VT
12-2024

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Certification

new mexico Alcoholic beverage server certificate

cpr/ aed/ first aid certificate

warehouse basics certificate

picking and packing certificate

pallet jack training certificate


Languages

Spanish
Native or Bilingual

Timeline

Store Manager

SIMM Inc
08.2021 - 05.2025

Team Leader

Wienerschitzel
01.2018 - 02.2020

House Cleaner

Green Cleaning Services
02.2015 - 04.2018

No Degree -

Mayfield High School

Auto Locksmith

Stratford Career Institute

Stratford Career Institute

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