Hi, I’m
Angela Merritt
Marshville,NC
Summary
Empathetic individual with more than 2 years' working as a Group Facilitator for a Non- profit organization. Highly polished and professional and promoting integrity and relationship-building talents. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level facilitator position. Ready to help team achieve company goals.
Overview
7
years of professional experience
Work History
Common Heart
Facilitator
07.2022 - 04.2024
Job overview
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Planned and facilitated Getting Ahead workshops in accordance with Getting Ahead curricula, employing varied methods to maximize attendance.
- Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
- Collected and analyzed participant feedback, consistently implementing suggestions for improvement in subsequent sessions.
- Evaluated participant progress through ongoing assessments to ensure mastery of course objectives before concluding each session.
Katherine Davis
House Cleaner
01.2017 - 02.2020
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Emptied trashcans and transported waste to collection areas.
Education
Edgecombe Community CollegeTarboro, NC
GED
01.2003
Skills
- Strategic Planning
- Facilitation Techniques
- Staff Management
- Community Outreach
- Group Dynamics
- Workshop coordination
- Icebreakers
- Fundraising
- Conflict resolution skills
- Professional ethics understanding
Timeline
Facilitator
Common Heart
07.2022 - 04.2024
House Cleaner
Katherine Davis
01.2017 - 02.2020
Edgecombe Community College
GED
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