Angela Milks

• Managing a consistently growing book of Property and Inland Marine direct facultative reinsurance, which coincides with being one of the top performers in the department, year after year
• Managing highest number of certificates issued in the department, and one of top premium underwriters
• Meeting top and bottom line goals by sound underwriting decision making and superior client relationship building
• Creating meaningful connections with clients that result in written business
• Displaying strong desire to support other team members, underwriters, and support staff in their day to day job function
• Helping IT team develop efficiencies across systems
• Participating in industry events and committees

• Remotely managed a team of underwriters, providing guidance and support to ensure consistent results, in accordance with MGU guidelines.
• Worked with management to strengthen relationships with carrier partners and claims TPA
• Conducted regular performance reviews, communicated salary, bonus, and expectations, established and assessed yearly goals for my team members
• Established interview process, hired and trained new underwriters
• Analyzed market trends to identify potential risks and opportunities for strategic business development initiatives, such developing and writing a Pilot Car program with a new agency
• Analyzed data to discern areas for book improvement, related to loss ratio upticks

• Starting as an intern while finishing college, quickly advanced to a fulltime underwriting job which lead to various titles held, due to self-motivation, with a strong sense of personal responsibility, excellent underwriting and strong communication skills, both internally and externally
• Underwriter in Truck and Passenger Transportation - auto liability, physical damage, motor truck cargo, workers compensation, and general liability
• Product Manager - Group Rental Captive Programs for Transportation risks
• Product Manager - Single Parent captive programs for multi-million dollar customers
• Manager - Agency Captive Programs and a team of product managers overseeing each

Skills included

• underwriting in accordance with established appetite,
• managing client relationships with captive members,
• overseeing group captive profitability,
• reporting financials,
• coordinating with claims and accounting,
• traveling to attend meetings and entertaining large groups of clients,
• presentations to upper management,
• placing treaty and facultative reinsurance,
• managerial skills such as hiring, terminating, reviewing, promoting