Angela Moore
Abilene,TX
Summary
I am dedicated to delivering patient care by combining my clinical expertise with a compassionate approach. My experience includes providing direct care to patients in various clinical settings, where I’ve honed my ability to adapt to diverse medical needs. I am committed to continuous learning, staying up-to-date with the latest nursing practices, evidence-based protocols, and healthcare technologies. Additionally, I demonstrate strong interpersonal communication skills, fostering positive relationships with patients and healthcare teams. With a keen focus on patient-centered care, I am driven to contribute to positive patient outcomes and ensure a safe, supportive environment for those under my care.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Social Media Content Moderator
Teleperformance USA
El Paso, Texas
07.2020 - Current
- Complied with corporate confidentiality policies and handled customer information properly to guarantee information security
- Reviewed, classified or eliminated highly sensitive content uploaded by users to meet defined social media parameters
- Remained up-to-date on workflow changes, operational guidelines and community standards to implement correct policies
- Collected user feedback and communicated issues to internal teams
Mental Health Technician
Oceans Behavioral Hospital
Abilene, TX
11.2023 - 08.2024
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
Direct Support Professional
Abilene State Supported Living Center
Abilene, Texas
01.2017 - 02.2020
- Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups
- Supervised daily activities and provided assistance when needed
- Completed entries in log books, journals and care plans to document accurately report patient progress
- Worked to improve and enhance patient lives through effective and compassionate care
- Ensured safety and well-being of each patient in alignment with care plan
Assistant Manager
Mcdonald's
Colorado Springs, CO
03.2013 - 04.2015
- Developed and delivered new hire transition training and increasing new-hire retention
- Responded to customer requests for products, services and company information
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Setting employees schedules
- Maintaining inventories, store appearance and completing paperwork
Education
Associate of Health Science - Pre Nursing - Nursing
South College
Knoxvile, TN 01.2022 - 05.2023
Vocational Nursing -
Howard College
San Angelo 08.2024 - Current
High School Diploma -
Life Skills High School
Colorado Springs, CO 08.2013 - 06.2014
Skills
- Patient Assessment: Proficient in performing physical assessments, collecting patient histories, and documenting vital signs
- Medication Administration: Skilled in administering oral, intravenous, and injectable medications in accordance with physician orders
- Wound Care: Experience in cleaning, dressing, and monitoring different types of wounds, including surgical and chronic wounds
- Infection Control: Knowledge of proper infection prevention techniques, including hand hygiene, use of PPE, and isolation protocols
- Patient Advocacy: Advocating for patient needs and ensuring they receive the appropriate care
- CPR and First Aid: Certified in Basic Life Support (BLS)
- Catheter Insertion and Care: Proficient in inserting and caring for urinary catheters and other medical devices
Timeline
Vocational Nursing -
Howard College
08.2024 - Current
Mental Health Technician
Oceans Behavioral Hospital
11.2023 - 08.2024
Associate of Health Science - Pre Nursing - Nursing
South College
01.2022 - 05.2023
Social Media Content Moderator
Teleperformance USA
07.2020 - Current
Direct Support Professional
Abilene State Supported Living Center
01.2017 - 02.2020
High School Diploma -
Life Skills High School
08.2013 - 06.2014
Assistant Manager
Mcdonald's
03.2013 - 04.2015
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