Angela Morales
Henderson
Summary
Results-driven professional with a strong background in customer service and team leadership. Known for exceptional analytical thinking and effective conflict resolution, consistently contributing to team success and improved experiences overall.
Overview
4
4
years of professional experience
Work History
Sales Lead
Pandora Jewelry
Las Vegas
11.2022 - Current
- Guided sales team in attaining monthly goals and improving customer engagement.
- Coached new hires in product knowledge, customer service skills, and sales tactics to ensure consistent delivery of exceptional customer experience.
- Utilized point-of-sale (POS) systems proficiently to process transactions accurately and efficiently
- Established strong relationships with key accounts through regular communication and personalized service
Sales Associate
Bath & Body Works
Las Vegas
03.2022 - Current
- Assisted customers in selecting products and providing personalized recommendations.
- Managed inventory levels and organized stockroom for efficient product access.
- Maintained store cleanliness and visual merchandising standards to enhance customer experience.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Bachelor of Arts - Criminal Justice
University of Nevada, Las Vegas
05-2025
Skills
- Bilingual (Spanish - Intermediate)
- Customer Service
- Team leadership
- Project management
- Conflict resolution
- Data analysis
- Relationship building
- Time Management
- Analytical thinking
- Interpersonal communication
Timeline
Sales Lead
Pandora Jewelry
11.2022 - Current
Sales Associate
Bath & Body Works
03.2022 - Current
Bachelor of Arts - Criminal Justice
University of Nevada, Las Vegas