LESLIE ISELL CONTRERAS ARROYO

Worked at Tommy Hilfiger from Nov 2017- Aug 2020 and received a promotion after leaving GOBOLT and returned to Tommy Hilfiger from March 2023- September 2025

• Organized store merchandise racks and displays to promote and maintain visually appealing environment
• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Participated in team meetings to discuss sales targets, strategies for improvement, and methods for increasing overall performance.
• Facilitated positive customer experiences by resolving issues promptly and professionally.
• Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
• Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.

• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Answered the phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Assisted in coordinating/ scheduling live load pick-ups and line-hauls.
• Trained new office employees on administrative procedures, company policies, and performance standards.