Angela Morgan
Marietta,SC
Summary
Highly motivated and committed Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
30
30
years of professional experience
Work History
CMA
Bon Secours
Greenville, South Carolina
09.2025 - Current
- Documented orders to ensure accurate provider review. into medical records for provider review.
- Coordinated surgery appointments and scheduling details to ensure timely patient care.
- Performed post-operative suture removal and provided follow-up support to facilitate patient healing.
- Administered wound care and dressing changes to support patient recovery.
- Applied casts and splints under clinical direction.
- Prepared injection doses for administration.
- Supported appointment scheduling and calendar coordination.
Certified Medical Assistant
Prisma Health Neuroscience Associates
Greenville, SC
07.2015 - 09.2025
- Trained new CMA staff to improve team readiness and patient care.
- Updated weekly CMA schedules to optimize workflow and accommodate staff availability.
- Resolved patient complaints to enhance patient satisfaction and retention.
- Processed precertification requests.
- Coordinated Stericycle pickups and disposal tasks.
- Ensured compliance by tracking AED maintenance activities.
- Tracked refrigerator temperatures to ensure proper storage conditions.
Customer Service
Home Depot
05.2008 - 01.2015
- Improved customer satisfaction by promptly addressing inquiries and effectively resolving issues.
- Processed special orders, returns, checkouts, and coordinated Penske truck rentals
- Identified areas of improvement in customer service procedures.
- Provided customer service to resolve disputes or complaints.
- Provided customer service by answering inquiries from customers.
Medical Assistant
Carolinas Center for Advanced Management of Pain
08.1997 - 11.2009
- Obtained complete medical histories and physical data to support accurate diagnosis and treatment planning
- Assessed patients' clinical problems and coordinated laboratory and diagnostic procedures to enhance patient care
- Provided general medical care to patients under physician direction; praised for excellent level of care
- Maintained accurate and complete patient records; updated charts and reported back to physician
- Supported physicians in conducting in-office procedures, enhancing patient care.
- Facilitated insurance precertification to secure coverage for necessary inpatient and outpatient procedures.
Medical Records Clerk
Internal Medicine Associates
08.1996 - 08.1997
- Filed medical charts and correspondence to maintain organized records
- Gathered medical records for timely responses to phone inquiries, enhancing patient communication
- Organized Internal Medicine Associates patient charts and medical records files.
- Retrieved patient records for physicians and nursing staff during visits.
- Entered demographics and chart updates into medical records systems.
Education
Medical Assistant in Certification -
Virginia College
Greenville, SC12-2014
Skills
- Triage Patients
- Obtaining Vital Signs
- Ordering Lab and Diagnostic Tests
- Medical Terminology
- Patient Charting
- Customer Relations
- EMR
- Confidentiality
- Insurance Precertification
- Perform EKGs
- Injections
- Sample and specimen collection
- Medical / Clinical Office Procedures
- Scheduling
- Microsoft Outlook
- Supervision and Team Work
- HIPAA Compliance
- Training
- Ordering office supplies
Timeline
CMA
Bon Secours
09.2025 - Current
Certified Medical Assistant
Prisma Health Neuroscience Associates
07.2015 - 09.2025
Customer Service
Home Depot
05.2008 - 01.2015
Medical Assistant
Carolinas Center for Advanced Management of Pain
08.1997 - 11.2009
Medical Records Clerk
Internal Medicine Associates
08.1996 - 08.1997
Medical Assistant in Certification -
Virginia College