Angela Morrow
Murphy,NC
Summary
Experienced RN acting as a bridge between patients, medical staff and insurance companies.
Oversee individualized recovery plans and discharge transitions to home or assisted living facility.
Collaborate with medical doctors, nurse and therapists to implement a cohesive rehabilitation and treatment plan.
Discharge planning with connection to community resources including HH & DME.
Ensuring ongoing treatment & facility stay meets clinical necessity guidelines.
Act as a liaison between insurance company and Medicare.
Educate families on prognosis, care goals and long term planning.
Understanding of Medicare and Medicaid regulations.
Overview
1
1
Certification
11
11
years of professional experience
Work History
RN MDS Director
Union General Health Systems
Blairsville, GA
05.2025 - 05.2026
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management strategies and treatment plans.
- Mentored junior nursing staff, fostering professional development and clinical skills enhancement.
- Streamlined workflow processes to improve patient throughput and satisfaction levels.
- Led quality improvement initiatives, enhancing patient safety measures within the department.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Administered patient care, ensuring adherence to established protocols and best practices.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Infection Preventionist/Staff Development Coordinator
Consulate Health Care
Hayesville, NC
07.2024 - 01.2025
- All Vaccinations, Covid monitoring and testing, all education. Manage 80 residents and 125 employees.
Case Manager
Hospice of North Carolina
Murphy, NC
09.2023 - 07.2024
- Coordinated care plans with interdisciplinary teams to optimize patient outcomes.
- Developed and implemented individualized patient assessments for comprehensive support.
- Facilitated communication between patients, families, and healthcare providers to ensure clarity in care options.
- Monitored patient progress, adjusting care strategies based on ongoing evaluations and feedback.
Infection Control Specialist
Assist Healthcare Staffing
Blue Ridge, GA
05.2022 - 09.2023
Infection Preventionist/CCC
Pruitt Health
Blue Ridge, GA
05.2021 - 05.2022
- Case management
- Coding
- Reimbursement
- ADCHS
- Infection Prevention
- Staffing Education
- CNA Instructor
- Risk Management
- MDS
- Wound Management
- Antibiotic stewardship
- Certified in Dementia Education
- Customer Service Specialist
RN MDS Coordinator
Consulate Health Care
Hayesville, NC
10.2018 - 05.2020
- MDS coordinator
- Quality Improvement
RN MDS Coordinator
Tsali Care
Cherokee, NC
03.2015 - 09.2018
- Mds coordinator
Education
Bachelor's - Nursing
Western Carolina University
Sylva, NC12.2019
Associate Degree - Nursing
Haywood Community College
Clyde, NC05.2013
Licensed Practical Nurse - Nursing
Tennessee Technology Center
Athens, TN09.1997
Skills
- EMR Systems
- Case Management
- Supervising Experience
- Managed Care
- ICD-10
- MDS
- Communication skills
- Analysis skills
- Documentation review
- EMR systems
- Healthcare management
Certification
- BLS Certification July 2023 to July 2025
- RN License
- CPR Certification July 2023 to July 2025
- Compact State Nurse License
Assessments
- Clinical judgment — Proficient August 2020 Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Proficient
- Home health aide skills — Proficient August 2020 Providing care to patients in a home setting Full results: Proficient
Timeline
RN MDS Director
Union General Health Systems
05.2025 - 05.2026
Infection Preventionist/Staff Development Coordinator
Consulate Health Care
07.2024 - 01.2025
Case Manager
Hospice of North Carolina
09.2023 - 07.2024
Infection Control Specialist
Assist Healthcare Staffing
05.2022 - 09.2023
Infection Preventionist/CCC
Pruitt Health
05.2021 - 05.2022
RN MDS Coordinator
Consulate Health Care
10.2018 - 05.2020
RN MDS Coordinator
Tsali Care
03.2015 - 09.2018
Licensed Practical Nurse - Nursing
Tennessee Technology Center
Associate Degree - Nursing
Haywood Community College
Bachelor's - Nursing
Western Carolina University