Angela Moyer
Mansfield,OH
Summary
Currently Looking for a remote inbound call position. Proven multitasker and quick learner, Skilled in customer engagement and data entry, my background spans from high-volume telemarketing to managing fast-paced kitchen environments, consistently exceeding quotas and expectations with a strong work ethic and excellent verbal communication.
Overview
29
29
years of professional experience
Work History
Grill Cook
The Local 97
01.2024 - Current
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Prepared meals according to customer specifications.
Breakfast Manager
V and M Restaurant
04.2017 - 03.2024
- Streamlined ordering processes for greater efficiency in meeting customer needs during peak hours.
- Collaborated with the executive chef to create seasonal promotions that attracted new customers and generated increased revenue.
- Serviced guests with food and beverage requirements.
- Trained new staff members on restaurant policies, procedures, and customer service standards, contributing to their professional development.
- Addressed any customer complaints or concerns promptly, demonstrating excellent problem-solving skills while maintaining professionalism.
Telemarketer
College Recruiter
09.2001 - 01.2003
- Recorded contact information of customers and potential customers in internal database.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Completed daily cold calling and outreach to build sales pipeline.
Telemarketer
Sprint Local Phone Company
02.1996 - 01.1999
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Recorded contact information of customers and potential customers in internal database.
- Answered calls, took messages, and transferred calls to correct individuals.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
Education
GED -
Madison Comprehensive High School
Mansfield06-1998
Skills
- Quick-learning
- Strong Work Ethic
- Willing to Learn
- Multitasking and Organization
- Data Entry
- Negotiation and Persuasion
- Verbal and written communication
- Customer Service
- Email and Telephone Etiquette
- Customer Engagement
- Inbound and outbound calls
Timeline
Grill Cook
The Local 97
01.2024 - Current
Breakfast Manager
V and M Restaurant
04.2017 - 03.2024
Telemarketer
College Recruiter
09.2001 - 01.2003
Telemarketer
Sprint Local Phone Company
02.1996 - 01.1999
GED -
Madison Comprehensive High School
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