Angela M Thomas
Hartselle,AL
Summary
Dynamic leader with proven expertise in inventory management and team leadership honed at Murphy USA. Excelled in multi-unit management, enhancing store operations and customer satisfaction. Skilled in fostering a collaborative environment, adept at problem-solving and adapting quickly to change. Achieved significant improvements in team efficiency and store compliance.
Overview
20
20
years of professional experience
Work History
Store Manager
Murphy USA
09.2004 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Multi-unit managing for the last 7 months in District 10134 and District 10237
- Completed Lead Program
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Education
High School Diploma -
Speake
Moulton, AL05-2001
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Team Leadership
- Friendly and Positive
- Inventory Management
- Demonstrates Emotional Intelligence
- Delivering and Receiving Constructive Criticism
- Able to Adapt Quickly
Timeline
Store Manager
Murphy USA
09.2004 - Current
High School Diploma -
Speake