Angela M Thomas
Hartselle,AL
Summary
Dynamic leader with proven expertise in inventory management and team leadership honed at Murphy USA. Excelled in multi-unit management, enhancing store operations and customer satisfaction. Skilled in fostering a collaborative environment, adept at problem-solving and adapting quickly to change. Achieved significant improvements in team efficiency and store compliance.
Overview
20
20
years of professional experience
Work History
Store Manager
Murphy USA
Athens, AL
09.2004 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Multi-unit managing for the last 7 months in District 10134 and District 10237
- Completed Lead Program
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Education
High School Diploma -
Speake
Moulton, AL05-2001
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Team Leadership
- Friendly and Positive
- Inventory Management
- Demonstrates Emotional Intelligence
- Delivering and Receiving Constructive Criticism
- Able to Adapt Quickly
Timeline
Store Manager
Murphy USA
09.2004 - Current
High School Diploma -
Speake