Angela Mueller
Syracuse,UT
Summary
Dependable and motivated professional with 20+ years experience in Public Services. Serving the community by adhering to policies, and maintaining a courteous and respectful demeanor with residents in a correctional setting. Being a public servant while upholding personal and professional integrity. I'm always looking forward to learning new skills and am excited for new opportunities.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work History
911 Fire Fighting Equipment Dispatcher
HAFB Fire Department
Hill AFB, UT
11.2024 - Current
- Taking emergency and non-emergency calls for HAFB, UTTR and Little Mountain.
- Emergency services include Medical, Fire, Flight emergencies and Mutual Aids to Davis and Weber County.
- Working alongside Security Forces to ensure safety and security for base residents and employees.
Customer Service Manager / Cashier
Hobby Lobby
Layton, UT
10.2023 - 09.2025
- Provide outstanding customer service to patrons while building lasting relationships.
- Opening and closing the store per company policy.
- Managing cash money transactions.
- Coordinating cashier's breaks and lunches.
- Keeping the front end tidy and clean and stocked.
- Interact with customers while operating the register and handling monies for transactions.
- Moving merchandise from deliveries, sorting and stocking, general warehouse duties.
Garden sales associate
Lowes
Clinton, UT
06.2022 - 10.2023
- Opened and closed my department according to company policies.
- Monitored material / merchandise using an electronic inventory system and power equipment.
- Completed daily ongoing training, learned how to operate power equipment and performed maintenance checks before every use.
- Provided excellent customer service by being friendly, asking questions, and listening.
- Developed displays to increase sale of merchandise, demonstrated and promoted spotlight merchandise.
- Helping other departments expedite online orders for customers.
Protective Security Officer
Paragon Systems IRS Contract
Ogden, UT
01.2020 - 01.2021
- Performed a variety of security related duties for high and low security locations.
- Prevented, delayed or detained possible threats and unauthorized access to the property and facility.
- Verified and processed visitors and contractors, screened personal packages property and vehicles.
- Verified identification of visitors, issued appropriate passes, entered and maintained visitor data.
- Performed security checks on perimeters, buildings, doors, maintenance and computer rooms, etc.
- Certified in handgun through FPS course, OC, Baton, CPR, first aid, AES, and NWDTP.
- Successfully passed DHS background and credit investigation.
Retail Associate
Hobby Lobby
Layton, UT
09.2019 - 01.2020
- Interacted with customers by answering questions and helping find merchandise.
- Operated the register and processed customers payments, and handled money for transactions.
- Unload merchandise from delivery truck shipments, sorting and stocking, general warehouse duties.
Corrections Deputy
Weber County Sheriff's Office
Ogden, UT
05.2005 - 01.2019
- Supervised the daily activities of inmates.
- Maintained order for the safety and security of the public, staff, and inmates.
- Problem solved issues with active listening skills, troubleshooting, creativity, and communication.
- Followed up with proper documentation and work orders as needed.
- Investigated various 'in house' jail crimes: Infractions, Minor and Major.
- Attended 40 hours of in-service training every year to maintain my certification.
- Performed housing security checks hourly and random.
- Performed body searches including pat down to maintain safety and security by looking for weapons, drugs or unusual behavior.
- Worked with SOAR inmates for 2 years, attended Therapeutic Community training for the state of Utah, and intensive drug program Housing section for state inmates.
- Maintained 40 hours of in-service training every year.
- Certified 911 dispatcher for 5 years, received emergency and Nonemergency calls, advised callers and dispatched emergency units.
- Worked 9 years in housing, 4 years in programs assisting public volunteers visitors, worked 5 years in work release program managing inmate work crews and delegating tasks.
- My law enforcement career started in April of 1998 at Rich County Sheriff's Office then Box Elder County Sheriff's Office ending in Weber county, totaling 20 years.
Education
Complete With Certificate - Therapeutic Community Training
State of Utah Corrections
06.2015 - 06.2015
Certified Corrections Officer - Corrections Officer Academy
Fred House Academy
Draper, UT 04.1998 - 06.1998
High school diploma - equivalent
Clearfield High School
Clearfield, UT 08.1987 - 05.1990
Skills
- Problem solving
- Team Work and collaboration
- Profession work ethic
- Active listening and communication
- Willingness to learn
References
- Laura Andelin - Social Work Case Manager WCSO - 801.778.6700 - Known 5+ years,
worked together in the SOAR housing unit. - Michelle Buhrmester - HAFB/IRS/Sergeant WCSO - 801.391.0076 - Known 15+ years,
my supervisor on and off for several years. - Chad Slater - Retired Sergeant WCSO - 801.791.3192 - Known 15+ years, my
supervisor several years. - Heather Beavers – Retired Sergeant WCSO – 801-920-5190 – known 15 plus years
Timeline
911 Fire Fighting Equipment Dispatcher
HAFB Fire Department
11.2024 - Current
Customer Service Manager / Cashier
Hobby Lobby
10.2023 - 09.2025
Garden sales associate
Lowes
06.2022 - 10.2023
Protective Security Officer
Paragon Systems IRS Contract
01.2020 - 01.2021
Retail Associate
Hobby Lobby
09.2019 - 01.2020
Complete With Certificate - Therapeutic Community Training
State of Utah Corrections
06.2015 - 06.2015
Corrections Deputy
Weber County Sheriff's Office
05.2005 - 01.2019
Certified Corrections Officer - Corrections Officer Academy
Fred House Academy
04.1998 - 06.1998
High school diploma - equivalent
Clearfield High School
08.1987 - 05.1990