Summary
Overview
Work History
Education
Skills
Timeline
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Angela Newell

Summary

Compassionate caregiver with extensive experience at DSHS, adept at developing personalized care plans and ensuring medication compliance. Recognized for exceptional problem-solving skills and a dependable approach, enhancing client well-being and satisfaction. Proven ability to collaborate with healthcare professionals to monitor progress and adjust strategies effectively.

Overview

9
9
years of professional experience

Work History

Caregiver

DSHS
01.2021 - 08.2025
  • Provided compassionate support to clients with daily living activities and personal care needs.
  • Assisted clients in medication management, ensuring compliance with prescribed regimens.
  • Developed individualized care plans tailored to client preferences and health conditions.
  • Collaborated with healthcare professionals to monitor client progress and adjust care strategies.

Daycare Provider

Professional Experience
06.2016 - 08.2022
  • Supervised daily activities to ensure safety and engagement of children.
  • Assisted in developing age-appropriate educational activities and playtime routines.
  • Maintained cleanliness and organization of play areas and classrooms.
  • Communicated effectively with parents regarding children's progress and behavior.

Customer Service Representative

Payday Advance America
11.2016 - 11.2020
  • Resolved customer inquiries using CRM software, ensuring prompt and accurate responses.
  • Trained new staff on customer service protocols and best practices.
  • Streamlined communication between departments to enhance customer satisfaction levels.
  • Handled complex escalations, providing effective solutions to improve client relationships.

Education

GED -

Lincoln Park High
Chicago, IL

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Patient care
  • Daily living assistance
  • Personal hygiene assistance
  • Basic housekeeping

Timeline

Caregiver

DSHS
01.2021 - 08.2025

Customer Service Representative

Payday Advance America
11.2016 - 11.2020

Daycare Provider

Professional Experience
06.2016 - 08.2022

GED -

Lincoln Park High

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