Angela Nissan
Shelby,MI
Summary
Experienced with high-stakes sports environments, consistently delivering crucial hits in critical moments. Uses advanced batting techniques to maintain high performance under pressure. Track record of contributing to team success through reliable and strategic play.
Overview
4
4
years of professional experience
Work History
Walgreens Designated Hitter
Walgreens
10.2024 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Store Associate
Walgreens
03.2023 - Current
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Managed inventory to keep shelves well-stocked and organized, contributing to seamless shopping experience.
- Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
- Trained new associates in customer service protocols, enhancing team efficiency and consistency.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
Store Associate
Michaels Arts and Crafts
11.2021 - 07.2022
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
- Answered questions about store policies and addressed customer concerns.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Participated in training sessions to stay updated on product information and company policies.
- Maintained clean and inviting store environment, encouraging longer visits from customers.
Education
Nursing
Macomb Community College
Warren, MIUtica High
Utica, MI06.2021
Skills
- Problem-solving skills
- Team collaboration
- Answering customer questions
- Patient confidentiality
- Medication dispensing
- Staff development
- Resolving customer issues
- Troubleshooting malfunctioning equipment
- Customer service
- Prioritization and organization
- Cash register operations
- Team coordination
- Creative thinking
- Relationship building
- Resolving complaints
- Confidentiality practices
Timeline
Walgreens Designated Hitter
Walgreens
10.2024 - Current
Store Associate
Walgreens
03.2023 - Current
Store Associate
Michaels Arts and Crafts
11.2021 - 07.2022
Nursing
Macomb Community College
Utica High