Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Njamfa

Sacramento,CA

Summary

I am a dynamic and dedicated professional with a strong work ethic and data entry proficiency, honed through years of employment. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Deli Clerk

Belair
06.2025 - 08.2025
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Customer Service Representative/ Data Entry Specialist

Employment Development Department
08.2020 - 10.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Behavior Health Technician

Learning Solutions Kids
03.2019 - 01.2021
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
  • Completed documentation for every incident and forwarded to correct personnel for review.

Lead Front Desk Receptionist

A&E Digital Productions, LLC
06.2015 - 08.2019
  • Trained new receptionists in company policies, software usage, and standard operating procedures to ensure consistency in service quality.
  • Provided ongoing mentoring and coaching to junior team members, enabling their skill sets to grow and contribute positively towards successful departmental outcomes.
  • Contributed to successful event planning initiatives by working closely alongside management teams; provided seamless logistics support from pre-event stage through completion.
  • Streamlined check-in and check-out processes for improved guest experience and increased staff efficiency.

Education

Associate of Science - Pre-Health Occuptions

American River College
Sacramento, CA
05-2026

Pre-Health Occupation

SAVA Elk Grove
Elk Grove, CA
06-2017

Skills

  • Honesty and integrity
  • Strong work ethic
  • Cleanliness and sanitation
  • Professional boundaries
  • Self-awareness
  • Data entry proficiency
  • Active listening
  • Customer service
  • Critical thinking

Certification

Medical Terminology

Timeline

Deli Clerk

Belair
06.2025 - 08.2025

Customer Service Representative/ Data Entry Specialist

Employment Development Department
08.2020 - 10.2023

Behavior Health Technician

Learning Solutions Kids
03.2019 - 01.2021

Lead Front Desk Receptionist

A&E Digital Productions, LLC
06.2015 - 08.2019

Associate of Science - Pre-Health Occuptions

American River College

Pre-Health Occupation

SAVA Elk Grove

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