I am a dynamic and dedicated professional with a strong work ethic and data entry proficiency, honed through years of employment. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Deli Clerk
Belair
Folsom, CA
06.2025 - 08.2025
Greeted customers at counter to fulfill requests and answer questions.
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Customer Service Representative/ Data Entry Specialist
Employment Development Department
Remote
08.2020 - 10.2023
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Behavior Health Technician
Learning Solutions Kids
Sacramento, CA
03.2019 - 01.2021
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
Completed documentation for every incident and forwarded to correct personnel for review.
Lead Front Desk Receptionist
A&E Digital Productions, LLC
Sacramento, CA
06.2015 - 08.2019
Trained new receptionists in company policies, software usage, and standard operating procedures to ensure consistency in service quality.
Provided ongoing mentoring and coaching to junior team members, enabling their skill sets to grow and contribute positively towards successful departmental outcomes.
Contributed to successful event planning initiatives by working closely alongside management teams; provided seamless logistics support from pre-event stage through completion.
Streamlined check-in and check-out processes for improved guest experience and increased staff efficiency.
Education
Associate of Science - Pre-Health Occuptions
American River College
Sacramento, CA
05-2026
Pre-Health Occupation
SAVA Elk Grove
Elk Grove, CA
06-2017
Skills
Honesty and integrity
Strong work ethic
Cleanliness and sanitation
Professional boundaries
Self-awareness
Data entry proficiency
Active listening
Customer service
Critical thinking
Certification
Medical Terminology
Timeline
Deli Clerk
Belair
06.2025 - 08.2025
Customer Service Representative/ Data Entry Specialist