Angela Noyes
Lansing
Summary
Driver On-boarding Specialist with extensive experience at Quality Carriers Inc., specializing in DOT compliance and team collaboration. Proven ability to implement process improvements that significantly boost productivity and efficiency. Recognized for exceptional communication and problem-solving skills, consistently surpassing performance targets. Currently seeking opportunities in an administrative role to leverage expertise.
Overview
19
19
years of professional experience
Work History
Driver Onboarding Specialist Team Leader
Quality Carriers Inc.
Lansing
07.2017 - 10.2024
- Led a team of 3 to 4 individuals to achieve and exceed performance targets.
- Coached and mentored team members, enhancing job performance through targeted training.
- Implemented strategic plans that improved overall team productivity and efficiency.
- Established clear team goals aligned with company objectives, monitoring progress consistently.
- Maintained positive relationships with staff and management to foster collaboration.
- Ensured compliance by maintaining accurate records of driver-hire documentation.
- Performed DOT compliance audits, identifying areas for improvement in processes.
- Researched best practices to optimize audit results and enhance operational standards.
Driver Onboarding Specialist
Comcar Industries Inc.
Auburndale
02.2015 - 03.2017
- Demonstrated professional conduct with driver clients to deliver outstanding customer service.
- Adhered to company policies and procedures related to safety and security standards.
- Collects and documents information from the driver during the hiring process.
- Created an approved driver school report for the team to track acceptable driving schools per company policy.
Document Support Specialist
Consuegra Law Office / Integrity Staffing
Tampa
05.2014 - 09.2014
- Reviewed various documents, including invoices and reports, to ensure accuracy.
- Submitted project documentation for management approval and transmitted approved documents to customers.
- Managed document processing through scanning, filing, and transmission while adhering to standard procedures.
Administrative Clerk - Tax Dept.
Citigroup Inc / Randstad
Tampa
01.2013 - 12.2013
- Reconciled computer reports with manual ledgers for accurate financial tracking.
- Supplied detailed tax documentation for precise corporate and individual return submissions.
- Implemented program to generate daily spreadsheets, enhancing financial reporting efficiency.
Carrier Contractors Compliance Specialist
John J. Jerue Truck Broker
Lakeland
04.2006 - 05.2012
- Ensured contractor and subcontractor compliance with all applicable regulations and contractual obligations.
- Monitored adherence to DOT regulations, subcontracting plans, and reporting requirements.
- Analyzed contract documents, vendor applications, and insurance certificates to verify compliance standards.
- Provided guidance and training to contractors on compliance requirements and facilitated effective communication.
Education
High School Diploma -
Waukegan West High School
Waukegan, IL06-1983
Skills
- Organizational and time management
- Team leadership
- Problem-solving abilities
- DOT compliance and documentation
- Interpersonal communication skills
- Process improvement strategies
- Multitasking Abilities
- Adaptability and flexibility
- Teamwork and collaboration
- Data entry
- Document management
- Record keeping
- Cash handling
- Compliance audits
Timeline
Driver Onboarding Specialist Team Leader
Quality Carriers Inc.
07.2017 - 10.2024
Driver Onboarding Specialist
Comcar Industries Inc.
02.2015 - 03.2017
Document Support Specialist
Consuegra Law Office / Integrity Staffing
05.2014 - 09.2014
Administrative Clerk - Tax Dept.
Citigroup Inc / Randstad
01.2013 - 12.2013
Carrier Contractors Compliance Specialist
John J. Jerue Truck Broker
04.2006 - 05.2012
High School Diploma -
Waukegan West High School
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