Angela Oster
Alexandria,NH
Summary
Counter associate with 3 years of experience displaying hard work and consistency in versatile environments. Strong work ethic with knowledge of counter management and organizational ergonomics. Dynamic communicator skilled at understanding customer requests, needs and interests. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Counter
Village Store
12.2023 - Current
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Managed cash transactions for accurate accounting and minimized discrepancies.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
Assistant Manager
Dollar General
02.2023 - 12.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Counter
Dunkin' Donuts Franchising
10.2021 - 01.2023
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Managed cash transactions for accurate accounting and minimized discrepancies.
- Assisted customers with product selection, resulting in higher sales and repeat business.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Stayed up-to-date on current promotions and specials, effectively communicating them to customers for increased sales.
- Operated register efficiently, reducing wait times and improving customer experience.
Cashier
Walmart
01.2019 - 10.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Baypath Vocational High School
Charlton, MA06.1998
Skills
- Technical Surveillance Countermeasures
- Biometric Security Systems
- Incident Response Planning
- Counterintelligence Techniques
- First Aid Training
- Crisis Management
- Money Handling
- Merchandise Stocking
- Product Restocking
Timeline
Counter
Village Store
12.2023 - Current
Assistant Manager
Dollar General
02.2023 - 12.2023
Counter
Dunkin' Donuts Franchising
10.2021 - 01.2023
Cashier
Walmart
01.2019 - 10.2022
High School Diploma -
Baypath Vocational High School
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