Angela Perez
Cibolo,TX
Summary
Dynamic educator with a proven track record at North East ISD, excelling in curriculum implementation and classroom management. Fostered critical thinking through innovative lesson plans and collaborative projects. Renowned for building strong parent-teacher relationships and mentoring new educators, enhancing overall student success and engagement.
Overview
11
11
years of professional experience
Work History
2nd Grade Teacher
North East ISD
San Antonio, TX
08.2018 - Current
- Created a welcoming classroom atmosphere by establishing clear expectations and routines, promoting a sense of belonging among students.
- Collaborated with colleagues to develop cross-curricular projects, fostering critical thinking skills and interdisciplinary learning.
- Built positive relationships with parents to involve families in educational process.
- Differentiated instruction to meet the unique learning needs of each student, ensuring all students were able to access the curriculum successfully.
- Managed classroom effectively using positive discipline techniques and behavior management plans tailored to individual student needs.
- Assessed student progress regularly through formative assessments, providing timely feedback for improved academic performance.
- Served as a mentor teacher for new educators entering the profession, offering guidance and support throughout their first year of teaching.
- Planned lessons according to district standards to cover requirements and prepare for standardized tests.
Service Center Representative
H.E. Butt Grocery Company
San Antonio, TX
12.2013 - 08.2018
- Maintained detailed records of customer interactions, ensuring accurate documentation for future reference or follow-up actions.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Exceeded departmental standards for average handle time while maintaining high levels of quality assurance ratings consistently throughout tenure at the service center.
- Collaborated with team members to improve overall service center performance and customer experience.
- Supported new hires in adapting quickly to their roles through mentorship, guidance, and sharing of best practices.
- Resolved customer complaints by investigating issues, identifying solutions, and implementing corrective actions.
- Managed high call volumes while maintaining professional demeanor and strong attention to detail.
- Provided support to colleagues when needed, fostering a positive work environment focused on teamwork and collaboration.
Education
Master of Science - Information Technology
Grand Canyon University
Phoenix, AZ09-2025
Bachelor of Arts - Elementary Education
Grand Canyon University
Phoenix, AZ12-2017
Skills
- Curriculum implementation
- Team collaboration
- Problem-solving skills
- Lesson plan development
- Classroom management
- Organizational skills
- Lesson planning
- Parent-teacher communication
- Grade Level Chair
Accomplishments
- Earned Teacher of the year in 2023.
Languages
Spanish
Native or Bilingual
Timeline
2nd Grade Teacher
North East ISD
08.2018 - Current
Service Center Representative
H.E. Butt Grocery Company
12.2013 - 08.2018
Master of Science - Information Technology
Grand Canyon University
Bachelor of Arts - Elementary Education
Grand Canyon University