Angela Perez
Cibolo,TX
Summary
Dynamic educator with a proven track record at North East ISD, excelling in curriculum implementation and classroom management. Fostered critical thinking through innovative lesson plans and collaborative projects. Renowned for building strong parent-teacher relationships and mentoring new educators, enhancing overall student success and engagement.
Overview
11
11
years of professional experience
Work History
2nd Grade Teacher
North East ISD
2018.08 - Current
- Created a welcoming classroom atmosphere by establishing clear expectations and routines, promoting a sense of belonging among students.
- Collaborated with colleagues to develop cross-curricular projects, fostering critical thinking skills and interdisciplinary learning.
- Built positive relationships with parents to involve families in educational process.
- Differentiated instruction to meet the unique learning needs of each student, ensuring all students were able to access the curriculum successfully.
- Managed classroom effectively using positive discipline techniques and behavior management plans tailored to individual student needs.
- Assessed student progress regularly through formative assessments, providing timely feedback for improved academic performance.
- Served as a mentor teacher for new educators entering the profession, offering guidance and support throughout their first year of teaching.
- Planned lessons according to district standards to cover requirements and prepare for standardized tests.
Service Center Representative
H.E. Butt Grocery Company
2013.12 - 2018.08
- Maintained detailed records of customer interactions, ensuring accurate documentation for future reference or follow-up actions.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Exceeded departmental standards for average handle time while maintaining high levels of quality assurance ratings consistently throughout tenure at the service center.
- Collaborated with team members to improve overall service center performance and customer experience.
- Supported new hires in adapting quickly to their roles through mentorship, guidance, and sharing of best practices.
- Resolved customer complaints by investigating issues, identifying solutions, and implementing corrective actions.
- Managed high call volumes while maintaining professional demeanor and strong attention to detail.
- Provided support to colleagues when needed, fostering a positive work environment focused on teamwork and collaboration.
Education
Master of Science - Information Technology
Grand Canyon University
Phoenix, AZ2025-09
Bachelor of Arts - Elementary Education
Grand Canyon University
Phoenix, AZ2017-12
Skills
- Curriculum implementation
- Team collaboration
- Problem-solving skills
- Lesson plan development
- Classroom management
- Organizational skills
- Lesson planning
- Parent-teacher communication
- Grade Level Chair
Accomplishments
- Earned Teacher of the year in 2023.
Languages
Spanish
Native or Bilingual
Timeline
2nd Grade Teacher
North East ISD
2018.08 - Current
Service Center Representative
H.E. Butt Grocery Company
2013.12 - 2018.08
Master of Science - Information Technology
Grand Canyon University
Bachelor of Arts - Elementary Education
Grand Canyon University