Angela Petersen
Norfolk,NE
Summary
Experienced with child welfare and support services, focusing on foster care system. Utilizes strong communication and problem-solving skills to manage cases effectively. Knowledge of crisis intervention and care plan development, ensuring holistic support for children and families.
Overview
24
24
years of professional experience
Work History
Foster Care Specialist
Ponca Tribe of Nebraska
Norfolk, NE
09.2024 - Current
- Develop and facilitate training sessions for foster parents, enhancing skills in trauma-informed care and child development practices incorporating traditional and western parenting skills.
- Interview families to provide resources for professional growth of foster youth through grant funding. Tracking and reporting of grant funding.
- Complete home studies through interviews with prospective foster and kinship parents for placement and reunification with parents.
- Assist in the recruitment and retention of quality foster parents by promoting agency services within the community and conducting targeted outreach efforts.
- Contribute to policy development within the agency, incorporating feedback from clients and staff members to enhance overall service delivery.
- Develop and maintain respectable relationships with members and network with community organizations to build resources for members.
Registered Behavior Technician (RBT)
Golden Steps ABA
Norfolk, NE
02.2024 - 09.2024
- Conduct 1:1 ABA therapy sessions with young adults with Autism in their home or community setting.
- Collaborated with multidisciplinary teams to assess client progress and adjust treatment strategies.
- Conducted regular assessments to measure client progress and adapt interventions as needed.
- Developed comprehensive reports on client behaviors, ensuring accurate documentation for team reviews.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
SPED Paraprofessional
Norfolk Public Schools
Norfolk, NE
09.2023 - 12.2023
- Supported classroom management by fostering positive behavior and engagement among students.
- Adapted instructional materials to meet specific learning requirements of students with disabilities.
- Collaborated with special education staff to develop strategies for academic and social development.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Permanency Specialist II
Nebraska Children's Home Society
Norfolk, NE
11.2021 - 06.2023
- Advocated for children and families joined by adoption to meet their specific needs within the home and community.
- Provided intervention services for separated families by removing barriers in the family.
- Strengthened community partnerships to enhance support services for families and children.
- Improved permanency outcomes by developing and implementing effective case plans tailored to individual children's needs.
- Collaborated with multidisciplinary teams to assess family needs and strengths.
Family Support Specialist
COR Therapeutic Services, LLC
Norfolk, NE
04.2021 - 11.2021
- Worked with families and youth utilizing intensive family preservation. Built service plans specific to their needs.
- Advocated for families' needs at community meetings, strengthening relationships with local organizations and service providers.
- Developed individualized support plans for families, enhancing their access to community resources.
- Facilitated communication between clients and service providers, ensuring clarity and understanding of services available.
- Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
Life Enrichment Associate
The Meadows
Norfolk, NE
10.2020 - 04.2021
- Motivated residents to attend activities and reassured them of their skills. Assisted residents with activities and crafts when needed.
- Organized special events that celebrated cultural diversity, encouraging participation and inclusivity among residents.
- Designed personalized programs for individuals with varying physical or cognitive abilities, ensuring accessibility and participation for all individuals.
- Comforted residents when they felt distressed. Reassured residents they and their families were safe by connecting them to family and viewing memory books.
Insurance Representative
Faith Regional Health Services
Norfolk, NE
07.2019 - 05.2020
- Verified eligibility of commercial, work comp, and motor vehicle insurance for prompt payment of accounts.
- Educated clients on policy details, fostering trust and long-term relationships with diverse customer base.
- Provided medical records to insurance companies while following HIPPA laws.
- Processed claims efficiently, collaborating with internal teams to resolve issues promptly and accurately.
Billing Specialist
Healthsouth
Largo, FL
01.2004 - 01.2006
- Assisted Chief Financial Officer with daily deposit by accurately entering charges for daily in and out patients.
- Processed billing statements accurately and efficiently, ensuring timely submissions to insurance providers.
- Resolved discrepancies in patient accounts through detailed investigation and communication with healthcare providers.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
Schedule Coordinator
Bayview OB-GYN
Saint Petersburg, FL
01.2002 - 01.2004
- Trained new staff on scheduling protocols and electronic systems usage.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
- Analyzed scheduling patterns to improve resource allocation and reduce wait times.
- Verified insurance and defined benefits for obstetric patients.
- Managed paper and electronic health record systems to maintain accurate patient information.
- Coordinated patient appointments, ensuring optimal scheduling for providers and patients.
Education
Master's degree - Child, youth, and families
Bellevue University
Omaha, NE06-2023
Bachelor's - Behavioral Health
Bellevue University
Omaha, NE12-2021
Associate - Public Health
Northeast Community College
Norfolk, NE05-2019
Associate - Health Information Systems
Northeast Community College
Norfolk, NE12-2018
Skills
- Motivational interviewing
- Multicultural competence
- Family engagement
- Teamwork and collaboration
- Problem-solving
- Organizational skills
- Client advocacy
- Conflict resolution
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Children and Family Services New Worker Training
Timeline
Foster Care Specialist
Ponca Tribe of Nebraska
09.2024 - Current
Registered Behavior Technician (RBT)
Golden Steps ABA
02.2024 - 09.2024
SPED Paraprofessional
Norfolk Public Schools
09.2023 - 12.2023
Permanency Specialist II
Nebraska Children's Home Society
11.2021 - 06.2023
Family Support Specialist
COR Therapeutic Services, LLC
04.2021 - 11.2021
Life Enrichment Associate
The Meadows
10.2020 - 04.2021
Insurance Representative
Faith Regional Health Services
07.2019 - 05.2020
Billing Specialist
Healthsouth
01.2004 - 01.2006
Schedule Coordinator
Bayview OB-GYN
01.2002 - 01.2004
Bachelor's - Behavioral Health
Bellevue University
Associate - Public Health
Northeast Community College
Associate - Health Information Systems
Northeast Community College
Master's degree - Child, youth, and families
Bellevue University