Summary
Overview
Work History
Education
Skills
Timeline
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Angela Phillips

Greenfield,WI

Summary

Dynamic professional with a proven track record at Advocate Aurora Health Care, excelling in customer engagement and database management. Spearheaded cross-functional teams, enhancing provider enrollment processes and operational efficiency. Demonstrated adaptability and teamwork, significantly improving communication and provider data accuracy.

Overview

8
8
years of professional experience

Work History

Payor Activation Specialist

Advocate Aurora Health Care
06.2016 - Current

Collaborated with physicians and cross-functional teams to assure enrollments are submitted and information is kept current.

Work with WI Medicare and WI Medicaid to enroll, update, revalidate providers for billing purposes.

Monitor and Update providers NPI information as needed

Communicate with wide variety of staff and medical providers

Active member of a team including attending weekly meetings and group huddles

Familiar with systems, EPIC, MD Staff, MSOW, Microsoft Word, Powerpoint.

Cleaning/Grounds Crew Manager

Cupola Barn
04.2019 - 11.2022
  • Developed detailed plans based on broad guidance and direction.
  • Defined clear targets and objectives and communicated to other team members.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Established team priorities, maintained schedules and monitored performance.

Education

Bachelor of Science - Early Childhood Education

University of Wisconsin - Milwaukee
Milwaukee, WI
05.2011

Skills

  • Customer Engagement
  • Database Management
  • Time Management
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Task Prioritization
  • Excellent Communication
  • Adaptability and Flexibility
  • Professionalism

Timeline

Cleaning/Grounds Crew Manager

Cupola Barn
04.2019 - 11.2022

Payor Activation Specialist

Advocate Aurora Health Care
06.2016 - Current

Bachelor of Science - Early Childhood Education

University of Wisconsin - Milwaukee
Angela Phillips