Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angela Polaco

Willow Street,PA

Summary

Certified phlebotomy technician (CT) looking to apply my compassion for people and strong work ethic in an established organization. I'm committed to enhancing patient outcomes via meticulous blood draw practices and look forward to contributing to a team dedicated to delivering

compassionate, patient-centered healthcare.

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

Patient Care Aide

Substitute Teacher Service
08.2024 - Current

Bathing, dressing, grooming, and toileting support.

Supporting classroom management, facilitating small group activities, and implementing tailored learning plans.

Phlebotomist/ Customer Service

Lancaster General Hospital
2021 - 2024
  • Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
  • Maintained accurate patient records and specimen labeling to ensure quality control in laboratory testing.
  • Assisted in training new staff on phlebotomy protocols and best practices for efficient workflows.
  • Collaborated with healthcare teams to coordinate blood draw schedules and optimize patient flow.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Provided clear instructions to patients for stool and urine sample
  • Adhered to strict protocols for processing, packing, and transporting various specimen types.
  • Utilized standard procedures to maintain positive patien identification throughout the collection process.
  • Delivered phlebotomy services for up to 30 patients daily, ensuring high-quality care.
  • Maintained sterile techniques to ensure patient safety.
  • Accurately identified and utilized appropriate tubes and containers for each test type, ensuring compliance with laboratory standards.

Education

High School Diploma -

College David Angel
Puerto Rico
06.2014

Skills

  • CPR certified
  • Medical Terminology Certification

Certification

  • CPR CERTIFIED
  • MEDICAL TERMINOLOGY CERTIFIED
  • CUSTOMER SERVICE

Timeline

Patient Care Aide

Substitute Teacher Service
08.2024 - Current

Phlebotomist/ Customer Service

Lancaster General Hospital
2021 - 2024

High School Diploma -

College David Angel