Angela Langella
St. Louis,Missouri
Summary
Innovative Marketing leader with years of experience delivering exceptional marketing campaigns, content and collateral based on established and innovative strategies. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive and decisive leader. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Cloud Marketing Strategist
Arrow ECS
08.2021 - Current
- Developed customer personas to better understand target demographics, enabling more focused marketing initiatives tailored to their needs and preferences.
- Mentored junior team members on best practices in marketing strategy development, contributing to their professional growth and the overall success of the team.
- Collaborated with cross-functional teams to create consistent messaging across all marketing channels for stronger brand identity.
- Increased lead generation with the implementation of targeted content marketing strategies.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Enhanced brand recognition by developing and executing strategic marketing campaigns.
- Optimized email campaigns to increase open and click-through rates.
- Continually maintained and improved company's reputation and positive image in markets served.
NHL Ice Girl Manager
NHL St. Louis Blues
07.2021 - Current
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Defined clear targets and objectives and communicated to other team members.
Senior Field + Partner Marketing Specialist
ConvergeOne, Inc.
10.2018 - 08.2021
- Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Built and managed relationships with key clients and partners to drive growth.
- Analyzed marketing data and trends to identify opportunities for improvement.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Collaborated with internal departments to align marketing campaigns.
- Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.
- Created and delivered presentations to internal and external stakeholders to showcase work.
- Created and managed project plans, timelines and budgets.
Education
Bachelor of Science - Entertainment Management
Missouri State University
Springfield, MOMaster of Science - Professional Studies, Applied Communication
Missouri State University
Springfield, MOSkills
- Marketing Strategy
- Attention to Detail
- Project Campaign Management
- Organization Time Management
- Proven Leadership
- Advanced Communication
- Budgeting and Allocation
- Promotional Events
- Microsoft SharePoint
- Strategic Planning
- Content Curation
- Cross-departmental Alignment
Involvement
- Young Friends of Kids with Cancer
- Zoo Young Professionals
Timeline
Cloud Marketing Strategist
Arrow ECS
08.2021 - Current
NHL Ice Girl Manager
NHL St. Louis Blues
07.2021 - Current
Senior Field + Partner Marketing Specialist
ConvergeOne, Inc.
10.2018 - 08.2021
Bachelor of Science - Entertainment Management
Missouri State University
Master of Science - Professional Studies, Applied Communication
Missouri State University
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