Asmir Veljacic
St. Louis,Missouri
Summary
Achieved Top 5 Delivery Advisor status at Tesla Inc. by excelling in customer service and relationship building. Enhanced client satisfaction and retention through analytical thinking. Skilled in training and mentoring, driving team development and implementing feedback-driven improvements. Committed to delivering exceptional results through effective problem-solving and decision-making.
Overview
6
6
years of professional experience
Work History
Tesla Advisor, Delivery
Tesla Inc
Saint Louis, MO
09.2024 - Current
- Provided expert guidance on product selection and service options to enhance customer satisfaction.
- Facilitated training sessions for new team members, promoting knowledge sharing, and skill development.
- Analyzed client feedback to implement improvements, enhancing overall performance.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
Driver
Waste Managment
Arnold, Missouri
08.2022 - 08.2024
- Operated waste collection vehicles in compliance with safety regulations and company policies.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational readiness and safety standards.
- Coordinated with dispatch to optimize routes for efficient waste collection and delivery schedules.
- Provided exceptional customer service by addressing client inquiries and resolving service issues promptly.
Class A Truck Driver, OTR
Werner Enterprises
Saint Louis, MO
01.2020 - 08.2022
- Operated Class A trucks over long distances, ensuring timely delivery of freight.
- Conducted pre-trip and post-trip inspections to maintain vehicle safety and compliance.
- Managed accurate logkeeping for hours of service and mileage tracking.
- Navigated diverse routes across multiple states, adapting to changing road conditions effectively.
Education
Oakville Senior High School
Oakville, MO05-2017
Skills
- Analytical thinking
- Time management
- Critical thinking
- Written communication
- Relationship building
- Problem solving
- Training and mentoring
- Decision making
- Customer service
- Product knowledge
Languages
English
Native/ Bilingual
Bosnian
Native/ Bilingual
References
References available upon request.
Timeline
Tesla Advisor, Delivery
Tesla Inc
09.2024 - Current
Driver
Waste Managment
08.2022 - 08.2024
Class A Truck Driver, OTR
Werner Enterprises
01.2020 - 08.2022
Oakville Senior High School