Angela Prince
Houston,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Public Health Advisor-Temp GPO
Substance Abuse Mental Health Services Admin
08.2024 - Current
- Provides program consultation, guidance, and assistance. Responsible for carrying out and promoting significant public health grants management and related activities in Federal, local, and state settings with relative independence.
- Working in partnership with GPOs and grants management staff on post-award administration, including review of progress reports, participation in site visits, and other activities.
- Developing and recommendation of program intervention, prevention, and control strategies.
- Serving as the principal representative for a well-defined and established grant program of a moderate complexity.
- Providing consultative services to the most challenging programs or projects with unusually difficult social, economic, cultural, governmental, and political conditions that necessitate the planning, development, and evaluation of matters of general precedent, extensive controversy, or wide coordination.
Mental Health Texas Website Coordinator
Texas Health And Human Service Commission
02.2022 - 07.2024
- Performed advanced (senior-level) consultative services and technical assistance work.
- Planned, developed, and implemented various mental health communication and marketing tools.
- Served as project manager for the State of Texas mental health website, overseeing associated contracts. Monitored web analytics to identify trends and inform data-driven decisions for site improvements. Coordinated with developers to resolve technical issues, maintaining optimal site functionality. Managed content updates for website, ensuring accuracy and relevance to target audience.
- Served as grant evaluator. Worked with internal and external stakeholders in implementing qualitative and quantitative techniques to measure the efficiency and effectiveness of organizational processes.
- Served as bill coordinator for TX HHSC during the 88th legislative session.
MENTAL HEALTH CARE COORDINATION
BLUEBONNET TRAILS
06.2019 - 05.2021
- Streamlined client intake process, ensuring timely access to appropriate services and support.
- Coordinated care and IDD services of adults and children.
- Performed mental health assessments to screen needs. Developed personal recovery plans with consumers to map out individual goals/needs. Identified community services to meet individual requirements.
- Provided youth transitioning services for clients approaching adult age.
- Implemented evidence-based practices within the care coordination process, promoting optimal results for clients served.
CASE MANAGER/FINANCIAL TRAINER
CENTER POINT
04.2017 - 06.2018
- Provided crisis intervention support for veterans and their dependents experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
FORCE SUPPORT SUPERVISOR
U.S. Air Force AD/Reserves
04.2007 - 10.2017
- Protected and maintained confidential documentation pertaining to the HIPAA, Privacy Act and FOIA. Performed sustainment command functions and outreach. Retained permanent records for support services.
- Served as unit Sexual Assault Training Representative.
- Established clear performance expectations for the support team, resulting in improved accountability and measurable results.
- Reviewed customer feedback regularly, identifying trends in common issues and recommending product enhancements accordingly.
- Mentored junior team members, providing guidance on best practices and professional development opportunities.
- Streamlined support processes for increased efficiency and improved response times.
- Facilitated regular meetings to discuss ongoing challenges, share successes, and foster teamwork among staff members.
- Ensured seamless transitions between shifts by implementing a standardized handover procedure, reducing miscommunications and knowledge gaps.
Coordinator of Volunteers
SOLDIERS ANGELS FELLOWSHIP
10.2015 - 06.2016
- Coordinated events directed toward the at-risk veteran population. Maintained event calendar for the region along with donor records, accounts, and files.
- Enhanced volunteer engagement by implementing effective recruitment and retention strategies.
- Organized regular meetings with volunteers, facilitating open dialogue on best practices, challenges faced, and potential solutions.
- Provided ongoing support to volunteers through mentorship, coaching, and resource allocation as needed.
- Established strong relationships with local organizations, fostering collaboration and partnership opportunities for the benefit of both parties.
- Implemented innovative recognition programs to celebrate volunteer achievements and contributions to the organization.
Education
Master of Science - Administration/Training And Development
Central Michigan University
Mount Pleasant, MI05.2018
Bachelor of Science - Sociology And Psychology
Texas A&M University - Central Texas
Killeen, TX08.2016
Skills
- Behavioral Health Services
- Tracking Client Progress
- Health Records Management
- Client Goal Planning
- Budget Administration
- Program Management
- Data Analytics Proficiency
- Performance Tracking and Evaluations
- Global Health Perspectives
- Grant management
Timeline
Public Health Advisor-Temp GPO
Substance Abuse Mental Health Services Admin
08.2024 - Current
Mental Health Texas Website Coordinator
Texas Health And Human Service Commission
02.2022 - 07.2024
MENTAL HEALTH CARE COORDINATION
BLUEBONNET TRAILS
06.2019 - 05.2021
CASE MANAGER/FINANCIAL TRAINER
CENTER POINT
04.2017 - 06.2018
Coordinator of Volunteers
SOLDIERS ANGELS FELLOWSHIP
10.2015 - 06.2016
FORCE SUPPORT SUPERVISOR
U.S. Air Force AD/Reserves
04.2007 - 10.2017
Master of Science - Administration/Training And Development
Central Michigan University
Bachelor of Science - Sociology And Psychology
Texas A&M University - Central Texas
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