Patricia Padgett
Atoka,OK
Summary
Enthusiastic Behavioral Health Case Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of ethics and training in case management. Motivated to learn, grow and excel in mental health.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Sr. Behavioral Health Case Manager
Oklahoma Department Of Mental Health And Substance
Atoka, OK
05.2021 - Current
- Participated in team-building activities to enhance working relationships
- Proved successful working within tight deadlines and fast-paced atmosphere
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Identified issues, analyzed information and provided solutions to problems
- Conducted research, gathered information from multiple sources and presented results
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Child Welfare Specialist
Department Of Human Services
Durant, OK
12.2018 - 05.2021
- Monitored company inventory to keep stock levels and databases updated
- Demonstrated respect, friendliness and willingness to help wherever needed
- Prepared variety of different written communications, reports and documents
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
- Used coordination and planning skills to achieve results according to schedule
- Resolved problems, improved operations and provided exceptional service
Behavioral Health Case Manager
Elite Counseling
Kingston, OK
04.2016 - 12.2018
- Applied evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions
- Verified successful coordination of counseling efforts with mental health professionals, doctors, social workers and other stakeholders
- Educated patients about common mental health and substance abuse disorders to facilitate understanding of treatment options
- Managed over 27 patients while monitoring and evaluating care plans
- Recorded patient progress and treatment recommendations to be shared with medical providers, psychiatric consultants and other treating providers
- Conducted assessments to determine individual needs and developed personalized care plan to address stated objectives
Office Manager/Behavioral Health Case Manager
LXE Counseling
Atoka, OK
06.2013 - 04.2016
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Coached new hires on company processes while managing employees to achieve maximum production
- Oversaw work processes and performed quality control tasks to increase revenue and reduce production times
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
- Prepared meeting rooms and materials and recorded important information
- Updated reports, managed accounts and generated reports for company database
- Coordinated special projects and managed schedules
- Managed office operations while scheduling appointments for department managers
Accounting Manager
Willie's Truck Repair
Atoka, OK
09.2005 - 06.2013
- Developed strategic plans for day-to-day financial operations
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter
- Established and checked coding procedures, monitored reports and updated internal files
- Performed banking, business administration and financial tasks to guarantee five-star service for clients
- Generated sales tax reports for each operational jurisdictions, monitored bi-weekly payroll and prepared and paid out sales commissions
- Managed banking reconciliations and monthly balance sheet statements
- Supported change management by understanding and addressing impacts of new accounting policies, financial statement initiatives and non-standard transactions
- Initiated comprehensive account assessments to check viability, stability and profitability of business operations
- Managed journal entries, collection efforts, reconciliations and payroll processing
- Applied mathematical abilities to calculate and check figures in accounting systems
Owner
Once Upon A Child Franchise
Ventura, CA
02.2000 - 08.2005
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Optimized team hiring, training and performance.
- Maintained up-to-date administrative records to monitor operational conditions.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Devised processes to boost long-term business success and increase profit levels.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Trained and developed team members to build human capital.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Generated revenues yearly and effectively capitalized on industry growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Aligned branding initiatives and sales strategies with client goals.
Accountant Manager
Willie's Truck Repair
Oxnard, CA
06.1985 - 08.2000
- Established financial status by developing and implementing systems for collecting, analyzing, verifying and reporting financial information.
- Confirmed financial status by monitoring revenue and expenses.
- Achieved accounting operational objectives by contributing accounting information and recommendations to strategic plans and preparing and completing action plans.
- Enforced and established proper accounting methods, policies and principles.
- Maintained accounting controls by establishing chart of accounts and defining accounting policies and procedures.
- Managed journal entries, collection efforts, reconciliations and payroll processing
Education
Some College (No Degree) - General Studies
Ventura College
Ventura, CABachelor of Science - Early Childhood Education/Special Education
Southeastern Oklahoma State University
Durant, OK12.2013
Associate of Applied Science - Medical Assisting
Watterson College Pacific
Oxnard, CA07.1994
Skills
- Behavioral health services
- Behavioral Health
- Behavioral health billing and collections
- Skilled community-based case manager
- Case Management Basics training
- Case Report Development
- Healthcare laws and regulations
- Display case management
- Health and safety requirements
- Health and wellness knowledge
Certification
Case Management II Certification
PRSS Certification
Seeking Safety
Wellness Coach
Wraparound 101
CTI Training
Timeline
Sr. Behavioral Health Case Manager
Oklahoma Department Of Mental Health And Substance
05.2021 - Current
Child Welfare Specialist
Department Of Human Services
12.2018 - 05.2021
Behavioral Health Case Manager
Elite Counseling
04.2016 - 12.2018
Office Manager/Behavioral Health Case Manager
LXE Counseling
06.2013 - 04.2016
Accounting Manager
Willie's Truck Repair
09.2005 - 06.2013
Owner
Once Upon A Child Franchise
02.2000 - 08.2005
Accountant Manager
Willie's Truck Repair
06.1985 - 08.2000
Some College (No Degree) - General Studies
Ventura College
Bachelor of Science - Early Childhood Education/Special Education
Southeastern Oklahoma State University
Associate of Applied Science - Medical Assisting
Watterson College Pacific
Case Management II Certification
PRSS Certification
Seeking Safety
Wellness Coach
Wraparound 101
CTI Training
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