Compassionate professional with expertise in customer service and child development. Builds meaningful relationships and adapts to individual needs while fostering a supportive environment. Skilled in multitasking, time management, and effective communication, ensuring organization in fast-paced settings. Focused on delivering exceptional service and promoting well-being for both guests and children.
Work History
After-School Care Provider
11 Months
After School Programs Inc. | 09.2025 - Current
Assisted in planning and implementing educational and recreational programs.
Monitored children's behavior, promoting positive interactions and conflict resolution.
Adapted activities based on children's interests and developmental needs.
Developed strong relationships with students and parents, creating a supportive and welcoming environment.
Provided patient, compassionate care to children with autism spectrum disorder while promoting their social, emotional, and developmental growth.
Crew Member
5 Months
Cold Stone | 04.2025 - 09.2025
Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and experience.
Assisted in training new crew members, fostering team collaboration and operational efficiency.
Operated ice cream machines and mixers, ensuring optimal functionality and product quality.
Maintained cleanliness and organization of workstations, adhering to health and safety standards.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Improved customer satisfaction by providing friendly and efficient service at the register.
Swim Instructor
2 Years 7 Months
Goldfish Swim School & Goldfish Swim School Franchising | 09.2022 - 04.2025
Developed and implemented engaging swim lessons for diverse age groups, including children on the autism spectrum, while adapting instruction to meet individual needs, abilities, and learning styles.
Ensured a safe and positive learning environment by enforcing safety guidelines consistently.
Evaluated student progress, providing personalized feedback and support to enhance skills.
Collaborated with parents to address concerns and share student achievements, fostering strong relationships.
Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Pool Director
2 Years 7 Months
Goldfish Swim School & Goldfish Swim School Franchising | 09.2022 - 04.2025
Oversaw daily operations to ensure safety protocols were followed, maintaining a secure swimming environment.
Developed and implemented swim lesson programs to enhance student engagement and skill progression.
Trained and mentored swim instructors, fostering a collaborative team environment focused on continuous improvement.
Enhanced customer service standards by addressing parent inquiries and resolving concerns promptly and professionally.
Education
High School Diploma
Charles W Flanagan | Pembroke Pines, FL | 06-2025
3.8 GPA
Participated in Best Buddies Club, promoting inclusion and building meaningful friendships with individuals with intellectual and developmental disabilities.
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Activity planning
Child engagement strategies
Special needs support
Compassionate care
Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
After-School Care Provider
After School Programs Inc.
09.2025 - CurrentRead More
Crew Member
Cold Stone
04.2025 - 09.2025Read More
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
09.2022 - 04.2025Read More
Pool Director
Goldfish Swim School & Goldfish Swim School Franchising