Angela Raleigh, RN, BSN
Lubbock,TX
Summary
Director of Clinical Services with 17 years experience leading multi-facility healthcare operations. Demonstrated success in revitalizing underperforming clinical programs and enhancing operational efficiency to achieve organizational goals. A proven leader in cultivating a culture of excellence in the delivery of patient-centered care.
Overview
18
18
years of professional experience
Work History
Regional Nurse Consultant
OPCO Skilled Management
Irving, Texas
07.2024 - Current
- Regional director of clinical operations for multiple skilled nursing facilities.
- Manage clinical care through the application of nursing processes and delegation of clinical activities in assigned region.
- Conduct comprehensive audits of nursing and clinical practices to identify trends, identify risk and support a continual survey-ready status of assigned facilities.
- Develop/mentor professional nursing staff. Create and implement clinical training programs for relevant educational information. Present at regional conferences.
- Corporate liaison for state and federal licensing inspections. Direct development of plan of correction related to CMS 2567 activity. Conduct mock surveys.
Regional Nurse Consultant
Transition Health Services
Argyle, TX
09.2016 - 06.2024
- Maximize operational efficiency and advance quality of care. Launched an admission protocol that increased documentation compliance from 48% to 91%.
- Develop and motivate interdisciplinary teams to achieve strategic goals. Initiated a wound program that decreased pressure ulcer rates below state/national average and created a market niche for complex wound care in rural markets.
- Analyze statistical data to identify actionable opportunities for improvement. Implemented a change in condition protocol that decreased hospital readmissions by 10%.
- Audit operational systems to support regulatory compliance. Developed a mock survey tool that decreased cited deficiencies on average by 4 per survey. 100% POC acceptance rate. 99% 1st revisit success rate.
RN Coordinator
IMWell Health
Tulsa, OK
06.2015 - 12.2015
- Directed operations of an occupational health clinic providing primary care to 1500+ employees.
- Collaborated with physicians to improve clinical processes. Redesigned scheduling process resulting in a 40% increase in patients seen per clinic day.
- Controlled expenses through comprehensive case management of Worker's Compensation cases.
RN Coordinator
Hillcrest Health System
Tulsa, OK
06.2014 - 06.2015
- Transformed operation of the outpatient wound clinic. Managed opening of a new, larger clinic to accomplish goal of being the preferred provider for advanced wound care in Tulsa.
- Identified areas for improvement and proposed strategic solutions. Recruited Wound Specialists, surgeons and Podiatrists to the wound team. Stabilized physician rotation resulting in a 200% increase in patient visits within 12 months.
- Organized wound rounds. Participated on the wound team to customize treatment plans. Supervised and administered wound treatments.
RN Consultant
Conhold Management, LLC
Owasso, OK
02.2014 - 06.2015
- Determined clinical risks impacting delivery of care, profitability and regulatory compliance for a multi-facility long-term care operator. Customized corrective action solutions.
- Prioritized patient care by evaluating clinical teams, initiating and supporting clinical programs, mentoring DONs and monitoring quality indicator performance.
- Improved survey outcomes by conducting mock surveys, performing compliance audits, formulating and monitoring plans of correction for underperforming facilities.
RN Wound Specialist
American Medical Technologies
Irvine, CA
08.2007 - 01.2014
- Administered a business portfolio of 780K for a national DME company supplying advanced wound care products. Generated 200K in new revenue in 2013-2014.
- Built clinical partnerships as a trusted wound expert. Expanded wound consultations and wound management contracts in hospice, long-term care and home health settings.
- Engaged providers to use advanced wound care products decreasing wound healing time.
Education
WCC - Wound Care Certified
Wound Care Education Institute
Kansas City01-2009
Bachelor of Science - Nursing
Southern Nazarene University
Bethany, OK08-2005
CLNC - Certified Legal Nurse Consultant
Medical-Legal Institute of Legal Nurse Consultants
Houston01-1999
Associate of Science - Nursing
Tulsa Junior College
Tulsa, OK05-1994
Skills
- Nursing Administration
- Healthcare Management
- Regulatory Compliance
- Quality Assurance
- Clinical Operations
- Skilled Nursing
- Wound Care
- Infection Control
Timeline
Regional Nurse Consultant
OPCO Skilled Management
07.2024 - Current
Regional Nurse Consultant
Transition Health Services
09.2016 - 06.2024
RN Coordinator
IMWell Health
06.2015 - 12.2015
RN Coordinator
Hillcrest Health System
06.2014 - 06.2015
RN Consultant
Conhold Management, LLC
02.2014 - 06.2015
RN Wound Specialist
American Medical Technologies
08.2007 - 01.2014
WCC - Wound Care Certified
Wound Care Education Institute
Bachelor of Science - Nursing
Southern Nazarene University
CLNC - Certified Legal Nurse Consultant
Medical-Legal Institute of Legal Nurse Consultants
Associate of Science - Nursing
Tulsa Junior College