Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Angela Ratcliff

Decatur,IL

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability. Committed to applying these qualities to navigate new challenges and contribute to community and company growth. Eager to get back into the work force and contribute to my community and make meaningful contributions with commitment and drive.

Overview

22
22
years of professional experience

Work History

Sales Associate

The Original Dels Popcorn Shop
11.2024 - Current
  • Built relationships with customers to encourage repeat business.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with management team to develop sales strategies and goals, aligning with company objectives.

Paraprofessional

Hoover Elementary School
11.2006 - 05.2008
  • Oversaw students with special needs in classroom to monitor, assist with class work, transport to and from classes, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.

Activity Assistant Coordinator

Part Provence
06.2003 - 10.2006


  • Managed daily schedules effectively, ensuring that all activities started on time and were well-prepared in advance.
  • Promoted inclusivity within activities by adapting programs to accommodate the needs and abilities of participants.
  • Enhanced participant engagement by developing interactive and age-appropriate activities.
  • Reviewed physical, social, psychological and emotional needs of residents to identify and improve program offerings.

Education

Bachelor of Science - Therapeutic Recreation

Southern Illinois University, Carbondale
Carbondale, IL

Associate of Arts -

Southeastern Illinois College
Harrisburg, IL

Skills

  • Collaborative teamwork
  • Professional demeanor
  • Time management
  • Problem-solving skills
  • Listening skills

Timeline

Sales Associate

The Original Dels Popcorn Shop
11.2024 - Current

Paraprofessional

Hoover Elementary School
11.2006 - 05.2008

Activity Assistant Coordinator

Part Provence
06.2003 - 10.2006

Bachelor of Science - Therapeutic Recreation

Southern Illinois University, Carbondale

Associate of Arts -

Southeastern Illinois College

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Angela Ratcliff