Angela Rice
Rochester,NY
Summary
Experienced Service Manager with a proven ability to manage all facets of service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding stringent standards of production quality, safety, and customer satisfaction. Adept leader capable of inspiring and guiding teams to hit goals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Health and Nutrition Manager
NYS Federal of Growers
Holley, New York
03.2022 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Supervised food production staff including hiring, training, scheduling, evaluating performance, disciplining employees when necessary.
- Identified areas where improvement is needed within the department such as creating new processes or revising existing ones.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Patient Care Technician
Rochester Regional Hospital
Rochester, NY
04.2022 - 02.2023
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded quickly in emergency situations by providing appropriate first aid measures.
Direct Support Professional
Lifetime Assistance
Rochester
11.2019 - 11.2021
- Assisted in planning and implementing recreational activities for participants.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Organized oral medications for clients following dosage and schedule requirements.
- Assisted individuals in learning and developing new skills.
- Followed care plan and directions to administer medications.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Education
Data Analytics - Data Science
Coursera
02-2022
Graduate Certificate - Telecommunications
SUNY, Brockport
Brockport, NY06-2021
High School Diploma -
Brentwood High School
Brentwood, NY06-2016
Some College (No Degree) - Liberal Arts And Sciences
Monroe Community College
Rochester, NYSkills
- Health promotion
- Nutrition expertise
- Client assessment
- Public health
- Program management
- Curriculum design
- Facility maintenance
- Cost control
- Purchasing management
- Special event coordination
- Employee scheduling
- Sanitation standards
- Health regulations
- HACCP planning
- Sustainability practices
- Operational efficiency
Timeline
Patient Care Technician
Rochester Regional Hospital
04.2022 - 02.2023
Health and Nutrition Manager
NYS Federal of Growers
03.2022 - Current
Direct Support Professional
Lifetime Assistance
11.2019 - 11.2021
Data Analytics - Data Science
Coursera
Graduate Certificate - Telecommunications
SUNY, Brockport
High School Diploma -
Brentwood High School
Some College (No Degree) - Liberal Arts And Sciences
Monroe Community College