Angela R. Melnik
Crown Point,IN
Summary
Achieved operational goals by coordinating resources across teams to implement change initiatives. Delivered innovative solutions that improved customer experience and engagement. Cultivated interdependent relationships with stakeholders to optimize workflow efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Ann Taylor Factory
Schererville, IN
03.2025 - Current
- Assisted in managing daily store operations and ensuring optimal customer service experience.
- Executed visual merchandising standards to enhance product presentation and drive sales.
- Trained and mentored new team members on operational procedures and company policies.
- Collaborated with management to develop promotional strategies that increased foot traffic.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Storefront Manager
Lean Kitchen Company
Schererville, IN
01.2023 - 01.2024
- Provided outstanding customer service and support to all customers
- Educated customers on healthy meal options and nutritional supplements
- Managed the daily store operations and ensured compliance with company policies
- Led and motivated the store team to achieve sales goals
- Oversaw inventory management and stock replenishment
- Ensured the store was clean, organized, and visually appealing
Store Manager
PacSun
Hobart, IN
01.2022 - 01.2023
- Cultivate and lead a customer focused, sale driven store
- Support and executes all products, visual, and marketing directives per company standards
- Coach and train management and sales associates on policies and procedures
- Provide oversight for all in-store operational functions
- Recruit, interview, hire, train, and develop top talent
Store Manager
Dry Goods
Hobart, IN
01.2019 - 01.2022
- Oversaw and performed all store functions and customer service
- Educated employees on correct selling etiquette, product knowledge, and policies and procedures
- Monitored the store’s visual appearance, sold merchandise, and built rapports with customers
- Assisted in the hiring process of potential candidates
Certified Personal Trainer/Exercise Specialist
Self Employed
Schererville, IN
01.2016 - 2020
- Train and motivate clients concerning health and fitness goals and how to maintain a healthy lifestyle
- Design and facilitate personalized on-site workouts to be completed weekly; subsequently receiving weekly email updates on their performance
- Expert in providing challenging as well as fun workouts to ensure the body from plateauing
- Successfully promote business through social media outlets
- Specialize in post-surgery/rehab exercise, cardiovascular conditioning, strength training, flexibility, circuit training, and proper nutrition/supplementation
Assistant Selling Manager
American Eagle Outfitters
Hobart, IN
01.2017 - 01.2019
- Trained and developed team on business acumen to drive sales and business performance
- Enhanced engagement to drive KPIs; conversion, traffic, sales goals, UPT, ADS, loyalty, and credit card
- Build customer loyalty through store experience. Motivated team on American Eagle’s Core Values
- Recruited and hired candidates to meet the needs of the business
- Provided ongoing performance feedback through coaching and touch base meetings
- Maintained the 5S standards on sales floor, cash wrap, and fitting rooms ensuring the customers had the best experience. Completed online orders daily per company standards.
- Conducted overnight floorset and merchandise placement per company’s visual directives
Education
Certified Fitness Trainer - Exercise Therapy
Intercontinental Sports Sciences Association
01.2011
Certified Fitness Trainer - undefined
Intercontinental Sports Sciences Association
01.2007
Licensed as an Esthetician - undefined
Don Roberts Beauty School
Schererville, IN01.2004
Skills
- Effectively oversee daily operations to include budgeting, procurement, and forecasting
- Highly analytical with adept research, investigative, and deductive reasoning skills
- Strategic thinker and subject matter expert with excellent collaboration and consultative skills
- Exceptional communication, presentation, and facilitation skills both verbal and written
- Strong interpersonal skills with demonstrated strengths in managing and resolving conflict
- Plan, manage, prioritize, and execute multiple tasks and projects simultaneously
PROFESSIONAL HIGHLIGHTS
- People Manager/Leadership Agility:
- Build high performing teams by promoting cohesive teamwork, setting goals, coaching, and developing staff, and overseeing training initiatives to improve productivity
- Lead efforts to mitigate reputational, financial, and churn risks and manage multiple PNLs
- Anticipate stakeholder needs and build advantageous relationships while guiding associates, and maintaining prominent levels of visibility and engagement
- General, Human Resources:
- Provided solutions for employee relations, organizational development, performance management, workforce planning, talent development, and diversity, equity, and inclusion
- Recommend strategies to increase morale and motivate employees
- Assist with investigating complaints and grievances brought forward by employees
- Prepare onboarding checklist for all new hires and plan and conduct new hire orientation
- Schedule and conduct candidate interviews to determine qualifications and make hiring decisions
- Strategic Business Planning:
- Provide tactical management and daily operational support
- Consult with internal business partners to aid in change management/program management initiatives, develop strategies, and implement new policies, and procedures
- Drive continuous improvements which attribute to refinement, retention, and growth
- Adhere to standard practices that drive excellence, measurable results, and consistency
- Health and Wellness:
- 10+ years of experience in health/fitness programs, exercise physiology, toning, sculpting, nutrition, and behavioral modification strategies with expertise in formulating and counseling clients on exercise and nutritional requirements to achieve their specific fitness goals
ADDITIONAL PROFESSIONAL EXPERIENCE
- Certified Personal Trainer/Exercise Specialist, Anytime Fitness, Crown Point, IN, 2009 – 2016
- Certified Personal Trainer, Cardinal Fitness, Hobart, IN, 2007 – 2009
- Assistant Manager/Impact Manager, Abercrombie & Fitch, Hobart, IN, 2006 – 2007
- Associate Manager, PacSun, Hobart, IN, 2004 - 2006
Certification
Certified Personal Trainer
Timeline
Assistant Manager
Ann Taylor Factory
03.2025 - Current
Storefront Manager
Lean Kitchen Company
01.2023 - 01.2024
Store Manager
PacSun
01.2022 - 01.2023
Store Manager
Dry Goods
01.2019 - 01.2022
Assistant Selling Manager
American Eagle Outfitters
01.2017 - 01.2019
Certified Personal Trainer/Exercise Specialist
Self Employed
01.2016 - 2020
Certified Fitness Trainer - Exercise Therapy
Intercontinental Sports Sciences Association
Certified Fitness Trainer - undefined
Intercontinental Sports Sciences Association
Licensed as an Esthetician - undefined
Don Roberts Beauty School