Angela Roche Evans
Jersey City,NJ
Summary
Dedicated and personable server with a proven track record of delivering exceptional customer service in fast-paced dining environments. Skilled in multitasking, upselling and maintaining a friendly and welcoming atmosphere. Committed to ensuring guests have an enjoyable dining experience from start to finish.
Knowledgeable Desired Position with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
11
11
years of professional experience
Work History
Cashier
Bagel Buffet
Secaucus, NJ
03.2025 - 07.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Housekeeping Cleaner
Breslin and Breslin PA
Hackensack, NJ
10.2024 - 07.2025
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
Server
Bella’s Fresh Mexican Grill
Ogden, UT
10.2023 - 09.2024
- Managed high volume tables serving an average of 150 customers daily, leading to 15% increase satisfaction scores
- Provided exceptional service in fast-paced environment enhancing the overall dining experience for guests
- Trained and guided new servers helping them to quickly adapt to restaurant standards
- Ensured accurate handling of orders and payments
- Contributed to smooth and efficient operations
Server
Bella’s Fresh Mexican Grill
Ogden, UT
10.2023 - 09.2024
- Managed high volume tables serving an average of 150 customers daily, leading to 15% increase satisfaction scores
- Provided exceptional service in fast-paced environment enhancing the overall dining experience for guests
- Trained and guided new servers helping them to quickly adapt to restaurant standards
- Ensured accurate handling of orders and payments
- Contributed to smooth and efficient operations
Server
Chili’s
Ogden, UT
07.2021 - 10.2023
- Constantly exceeded customer expectations by delivering attentive and personalized service
- Worked closely with the kitchen staff creating a seamless dining experience
- Successfully utilizing upselling techniques to enhance guest dining choices
Server
Chili’s
Ogden, UT
07.2021 - 10.2023
- Constantly exceeded customer expectations by delivering attentive and personalized service
- Worked closely with the kitchen staff creating a seamless dining experience
- Successfully utilizing upselling techniques to enhance guest dining choices
Server
Black Bear
Orem, UT
10.2016 - 09.2021
- Delivered top notch service, fostering strong relationships with returning customers
- Assisted with inventory management supporting efforts to maintain efficient operations
- Maintained cleanliness regularly cleaned and sanitized dining areas ensuring a welcoming environment for guests
- Assisted in cross-training, helped trained staff in multiple roles including hosting duties and bussing to create a more versatile and flexible team
Server
Black Bear
Orem, UT
10.2016 - 09.2021
- Delivered top notch service, fostering strong relationships with returning customers
- Assisted with inventory management supporting efforts to maintain efficient operations
- Maintained cleanliness regularly cleaned and sanitized dining areas ensuring a welcoming environment for guests
- Assisted in cross-training, helped trained staff in multiple roles including hosting duties and bussing to create a more versatile and flexible team
Server
Mi Ranchito
Orem, UT
05.2014 - 07.2021
- Expertly managed large parties and event providing a welcoming atmosphere for all guests
- Maintained a high level of order accuracy ensuring a positive experience for diners
- Played a key role in themed nights contributing to an engaging and enjoyable environment
Server
Mi Ranchito
Orem, UT
05.2014 - 07.2021
- Expertly managed large parties and event providing a welcoming atmosphere for all guests
- Maintained a high level of order accuracy ensuring a positive experience for diners
- Played a key role in themed nights contributing to an engaging and enjoyable environment
Education
undefined
Bonneville High School
Ogden, UTSkills
- Communication
- Flexibility
- Organization
- Suggestive Selling
- Time management
- Adaptability
- Order Accuracy
- Point of Sale
Timeline
Cashier
Bagel Buffet
03.2025 - 07.2025
Housekeeping Cleaner
Breslin and Breslin PA
10.2024 - 07.2025
Server
Bella’s Fresh Mexican Grill
10.2023 - 09.2024
Server
Bella’s Fresh Mexican Grill
10.2023 - 09.2024
Server
Chili’s
07.2021 - 10.2023
Server
Chili’s
07.2021 - 10.2023
Server
Black Bear
10.2016 - 09.2021
Server
Black Bear
10.2016 - 09.2021
Server
Mi Ranchito
05.2014 - 07.2021
Server
Mi Ranchito
05.2014 - 07.2021
undefined
Bonneville High School