Angela Rogers
Independence,WV
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management and effective communication.
Overview
9
9
years of professional experience
Work History
Child Support Specialist I
Bureau for Child Support Enforcement
2024.05 - 2026.04
- Facilitated communication between custodial parents and enforcement agencies to resolve child support cases.
- Evaluated case documentation for accuracy, ensuring compliance with state regulations and guidelines.
- Collaborated with legal teams to initiate court actions for non-compliance in child support payments.
- Provided compassionate guidance and resources for custodial parents seeking assistance with child support matters.
- Streamlined the process of establishing paternity for increased efficiency in cases involving unmarried parents.
Internship Student
Lauren's Wish Addiction Triage
2025.08 - 2026.02
- Assisted in intake assessments to evaluate client needs and determine appropriate treatment plans.
- Coordinated communication between clients and healthcare providers to ensure continuity of care.
- Supported case management by maintaining accurate client records and documentation.
- Distributed educational materials to inform clients about addiction recovery resources and strategies.
- Completed relapse prevention plans with clients.
Home Health Aide
HomeInstead Senior Care
2020.08 - 2024.05
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Home Health Aide
Interim Healthcare
2017.06 - 2020.04
- Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
- Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
- Ensured safety and well-being of each patient in alignment with care plan.
- Maintained clean, safe and well-organized patient environment.
Customer Service Representative
Goff Insurance
2017.01 - 2017.05
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
Education
Bachelor of Social Work - Social Work And Criminal Justice
Walden University
Minneapolis, MN2026-02
High School Diploma -
Francis Scott Key High School
Union Bridge, MD1993-05
Skills
- Case management
- Client advocacy
- Conflict resolution
- Compassionate
- Crisis intervention
- Case documentation
- Assessment skills
- Child welfare expertise
Timeline
Internship Student
Lauren's Wish Addiction Triage
2025.08 - 2026.02
Child Support Specialist I
Bureau for Child Support Enforcement
2024.05 - 2026.04
Home Health Aide
HomeInstead Senior Care
2020.08 - 2024.05
Home Health Aide
Interim Healthcare
2017.06 - 2020.04
Customer Service Representative
Goff Insurance
2017.01 - 2017.05
Bachelor of Social Work - Social Work And Criminal Justice
Walden University
High School Diploma -
Francis Scott Key High School