Dedicated Child Support Specialist skilled in communicating effectively, both verbally and in writing. Adept at working with diverse populations, establishing paternity, preparing for court hearings and enforcing child support orders. Talented at researching and reviewing records to gather information for case processing.
Overview
7
7
years of professional experience
Work History
Child Support Specialist I
State of DE - Division of Child Support Services
New Castle , DE
01.2022 - Current
Process applications for service and effectively conduct interviews to obtain information to establish a child support order.
Analyze financial information related to income, assets, and expenses for court proceedings and compliance.
Prepare petitions and other legal filings, and participate in mediation proceedings.
Research and respond to inquiries from clients, attorneys and other state agencies.
Access national, state and local jurisdiction database systems to obtain information for processing child support cases.
Adhere strictly to confidentiality guidelines when handling sensitive information.
Production Supervisor
State of DE - Division of Child Support Services
New Castle, DE
11.2016 - 01.2022
Hired and trained new staff.
Developed and implemented processes and procedures to ensure efficiency and accuracy of workflows.
Supervised a team and distribute assignments ensuring tasks were completed timely, efficiently and accurately.
Conducted regular performance reviews.
Monitor attendance and leave balances, and timely approve leave request.
Communicated effectively with clients, other agencies, and Family Court.
Child Support Enforcement Officer II at Washington State Division of Child SupportChild Support Enforcement Officer II at Washington State Division of Child Support