Angela Rosselot
Fairview,Oregon
Summary
Dynamic and detail-oriented licensed cosmetologist with a proven track record of excellence. Recognized for building a loyal clientele through personalized consultations and advanced styling techniques. Committed to maintaining high sanitation standards while fostering a positive environment that enhances client satisfaction.
Overview
20
20
years of professional experience
Work History
Hair Stylist
Self Employed Web
08.2009 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Shift Manager
Arby's
11.2004 - 08.2010
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
Associate Of Applied Science - Cosmetology
Mt. Hood Community College
Gresham, ORSkills
- Quick learner
- Detail-orientated
- Customer consultation
- Advanced communication skills
- Highly motivated self-starter
- State licensed cosmetologist
- Sanitation practices
- Continuing education
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management
- Reliability and punctuality
- Cash handling and management
Timeline
Hair Stylist
Self Employed Web
08.2009 - Current
Shift Manager
Arby's
11.2004 - 08.2010
Associate Of Applied Science - Cosmetology
Mt. Hood Community College
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