Angela Roy

Rose-Bud Realty/Bedrock Financial

2002.03 - Current

Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Coordinated with legal counsel to resolve tenant disputes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Kept properties in compliance with local, state and federal regulations.
Collected and maintained careful records of rental payments and payment dates.
Communicated effectively with owners, residents, and on-site associates.
Delivered emergency 24-hour on-call service for tenants on building issues.
Coordinated appointments to show marketed properties.
Generated professional networks by engaging in professional, industry and government organizations.

Summary