Angela Rubalcava
Miami
Summary
Professional with experience in customer service and childcare, adept at resolving complaints and ensuring customer satisfaction. Demonstrated ability to operate cash registers accurately while processing various payment methods. Skilled in maintaining cleanliness and organization in work areas, contributing to a safe and efficient environment. Proven track record of establishing trust with clients through effective communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Cashier
Kenjis Teriyaki
Fresno
01.2023 - Current
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Responded promptly to customer inquiries and requests for additional items or services.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Service Aide
City of Fresno Parks and Recreation Department
Fresno
05.2021 - Current
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
- Developing creative ways to encourage learning through everyday experiences.
- Using problem-solving skills to anticipate potential issues before they arise.
- Remaining alert at all times while caring for multiple children simultaneously.
- Providing a safe environment for children to explore their curiosity and creativity.
Education
Associate of Arts - Psychology
Clovis Community College
Fresno, California05-2024
Skills
- Attention to detail
- Conflict resolution
- Customer service
- Reliability and punctuality
Timeline
Cashier
Kenjis Teriyaki
01.2023 - Current
Service Aide
City of Fresno Parks and Recreation Department
05.2021 - Current
Associate of Arts - Psychology
Clovis Community College