Angela Rupe
Glenwood,IA
Summary
Proven leader and efficient problem-solver, adept in customer service and stress tolerance, with a track record of enhancing operational efficiency at Rupes Pub. Excelled in roles from Concessions Worker to Owner, significantly improving customer engagement and operational productivity. Skilled in point of sale operations and fostering team growth, consistently achieving and surpassing goals.
Overview
18
18
years of professional experience
Work History
Concessions Worker
Mid American Motorplex
03.2001 - 10.2018
- Responded to customer complaints to help resolve issues.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Consistently provided friendly service to promote better customer engagement.
- Monitored inventory and notified management of deficiencies or shortages.
Lead Teacher
Kids Place Daycare
03.2001 - 06.2018
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Owner
Rupes Pub
03.2008 - 10.2012
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
Education
Early Childhood Education - Teacher Education
Iowa Western Community College
Council Bluffs, IA05.2017
Dental Assisting - Dental Assisting
Iowa Western Community College
Council Bluffs, IA05.2002
Skills
- Stress Tolerance
- Point of sale operation
- Surface cleaning
- Customer Service
Timeline
Owner
Rupes Pub
03.2008 - 10.2012
Concessions Worker
Mid American Motorplex
03.2001 - 10.2018
Lead Teacher
Kids Place Daycare
03.2001 - 06.2018
Early Childhood Education - Teacher Education
Iowa Western Community College
Dental Assisting - Dental Assisting
Iowa Western Community College
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