Angela Rush
Deltona
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
28
28
years of professional experience
Work History
Delivery Driver
Instacart, Door Dash, Amazon Flex, Uber
Orlando
04.2017 - Current
- Delivered packages efficiently to customers' homes using various transportation methods.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Navigated local routes to ensure timely and accurate deliveries.
- Coordinated multiple delivery requests simultaneously, ensuring high service quality and timely completion.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Utilized mobile apps to track orders and optimize delivery schedules.
- Navigated routes with relevant map programs and GPS systems.
- Updated customers on delivery status and proactively addressed delays to enhance satisfaction.
- Followed safety protocols while handling packages and driving in diverse conditions.
Entertainer
Independant Contract
Daytona Beach
03.2011 - Current
- Performed live entertainment shows, captivating diverse audiences across various venues.
- Performed on stage in front of large audiences.
- Engaged audiences with interactive activities and improvisational skills, enhancing overall enjoyment.
- Adapted performances based on real-time audience feedback and reactions.
- Maintained high energy levels throughout performances, creating an engaging atmosphere.
- Created a memorable experience for event attendees.
- Wore costume to embody character during performances
- Posed for pictures with guests and excelled at improvisation and storytelling.
Key Holder Supervisor
Bath and Body Works, Limited Brands
Orlando
08.2015 - 03.2020
- Led sales team to consistently meet monthly targets and enhance customer engagement.
- Created and implemented sales plans and strategies to align team goals with revenue objectives.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular performance reviews to assess staff development and motivation.
- Analyzed market trends to identify new opportunities and adjust sales strategies.
- Built strong relationships with key clients, resulting in high levels of satisfaction.
- Oversaw inventory management to align stock levels with sales forecasts.
- Achieved company growth and brand development through market expansion and sales.
- Created and presented monthly reports to management on sales performance.
- Built sales forecasts and schedules to reflect desired productivity targets.
Assistant Manager
The Party Exchange
Orange City
05.1998 - 11.2011
- Designed themed decorations for various parties and events.
- Selected and arranged materials for optimal visual appeal.
- Collaborated with clients to understand their decoration preferences.
- Supervised setup and teardown of decorations at venues.
- Trained new decorators on best practices and techniques.
- Oversaw inventory of decoration supplies and equipment to ensure availability for events.
- Created detailed plans for decoration layouts before events.
- Ensured compliance with safety standards during installations.
- Consulted with clients regarding color schemes, theme ideas, floral arrangements, fabrics, textures.
- Developed and executed innovative decoration concepts for events ranging from intimate gatherings to large corporate functions, enhancing client satisfaction.
- Ensured that all safety regulations were followed while setting up decorations.
- Designed and assembled balloon arches, centerpieces, table displays, and other decorations according to customer specifications.
- Developed decorating timelines to ensure that all elements were completed on time and within budget.
- Inspected decorated spaces before guests arrived to make sure everything was perfect.
- Performed routine maintenance checks on equipment used during parties.
- Managed inventory levels of supplies necessary for upcoming events.
- Hired staff members such as florists or lighting technicians as needed for specific projects.
- Organized and set up event areas with furniture, linens, props, lighting fixtures, audio-visual equipment, and other materials.
- Built relationships with suppliers to obtain discounts on décor items when possible.
- Maintained records of expenses related to each project including labor costs and material purchases.
- Collaborated with other departments such as catering services or entertainment providers in order to coordinate a cohesive look throughout the entire event space.
- Visited potential venues to assess size of room and determine what type of decorations would be best suited for each area.
- Facilitated site walk-throughs and pre-event meetings with staff to establish checklists and assign roles, ensuring smooth event execution.
- Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Engaged audiences through dynamic character portrayals at theme parks.
- Developed and maintained character backstories to align with brand narratives.
- Adapted performances based on audience reactions and feedback during events.
- Assisted in costume fittings and maintenance for optimal appearance and comfort.
- Coordinated with other performers to ensure seamless interactions during live shows.
- Assisted in maintaining costumes for use during performances.
- Prepared for upcoming events by researching new characters or storylines.
- Participated in promotional events such as parades or festivals representing company brand.
- Engaged with guests in character interactions, providing positive entertainment experiences.
- Organized special activities such as photo opportunities or meet-and-greets.
- Performed various characters while engaging with guests and adhering to safety regulations.
- Greeted guests upon their arrival and ensured a smooth transition into the park area.
- Maintained an upbeat attitude while interacting with guests of all ages.
- Developed creative ideas for improving existing character-based entertainment programs.
- Developed innovative methods of entertaining children through theatrical playacting.
- Conveyed each character's story through speech, body language and movement.
- Performed humorous and serious interpretations of emotions, actions and situations with body movements and facial expressions.
- Impersonated mannerisms and voices of others and contorted face to amuse audiences.
- Helped prepare stages, move props and break down stages to support smooth productions.
Store Manager
Charlotte Russe
Orlando
10.2008 - 03.2009
- Oversaw daily store operations, managing opening and closing procedures and cash handling for efficient workflow.
- Managed daily store operations and ensured smooth workflow.
- Trained and supervised staff to enhance customer service skills.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints to improve satisfaction and loyalty.
- Developed strategies to maximize sales and profitability.
- Reviewed sales data to identify trends and adjust strategies, enhancing overall store performance.
- Implemented visual merchandising standards for attractive store layout.
- Maintained inventory levels and organized stockroom efficiently.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Conducted regular staff meetings to communicate company policies.
- Trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Assessed operational efficiency of the store's departments.
- Delegated work to staff, setting priorities and goals.
- Updated store signage and displays to reflect current promotions.
- Compiled monthly reports detailing sales figures, expenses, and profits to inform management decisions.
- Ensured compliance with safety regulations and company policies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Store Manager
Victoria Secret Beauty
Jacksonville
09.2003 - 03.2008
- Oversaw daily store operations to ensure efficient workflow and optimal customer experience.
- Trained and supervised staff to enhance customer service skills.
- Implemented visual merchandising standards for attractive store layout.
- Addressed customer complaints promptly to enhance satisfaction and foster loyalty.
- Recruited and trained new employees to ensure effective onboarding.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and conducted physical inventory counts.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
- Compiled monthly reports on sales, expenses, and profits to track financial performance.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Developed strategies to maximize sales and profitability.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Assessed operational efficiency of the store's departments.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored progress by establishing plans, budgets and measuring results.
- Mitigated business risks by working closely with staff members and assessing performance.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Education
GED -
Daytona Beach Comunity Colege
Daytona Beach, FL05-2000
Skills
- Route optimization
- Delivery coordination
- Order tracking and relationship management
- Delivery efficiency
- Route planning
- Time management
- Vehicle maintenance
- Customer service excellence
- Customer interaction
- Team leadership
- Shift scheduling and performance evaluation
- Leadership development
- Retail inventory management
- Character portrayal and improvisation
- Costume management for performances
- Audience engagement
Timeline
Delivery Driver
Instacart, Door Dash, Amazon Flex, Uber
04.2017 - Current
Key Holder Supervisor
Bath and Body Works, Limited Brands
08.2015 - 03.2020
Entertainer
Independant Contract
03.2011 - Current
Store Manager
Charlotte Russe
10.2008 - 03.2009
Store Manager
Victoria Secret Beauty
09.2003 - 03.2008
Assistant Manager
The Party Exchange
05.1998 - 11.2011
GED -
Daytona Beach Comunity Colege