Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Angela Ryan

Angela Ryan

Scottsdale,AZ

Summary

I am a dedicated, passionate, efficient bartender who strives to go above and beyond expectations always. My goal is to make sure every customer leaves with a smile and my employer has accurate results in my sales/inventory responsibilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender

Talking Stick Resort Ampitheatre
Phoenix, AZ
11.2022 - 05.2023
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Greeted guests with friendliness and professionalism.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Balanced daily registers and generated sales reports for management.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Collected and organized daily till totals and tips.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Provided drink suggestions to customers based on their preferences.
  • Adhered to state regulations regarding serving alcohol responsibly.

Bartender

Scottsdale Stadium
Scottsdale, AZ
02.2020 - 04.2021

Bar Manager

Starters Bar & Grill
Tempe, AZ
03.2017 - 02.2021
  • Resolved customer complaints regarding quality of food or beverage service in a timely manner.
  • Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
  • Implemented strategies designed to increase revenue through upselling techniques.
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Bartender

Bongos Cuban Cafe
Miami, FL
01.2015 - 06.2017

Education

Master of Arts - Education

Ottawa University
Ottawa, KS
05-2008

Bachelor of Arts - History

University of Miami
Miami, FL
05-2006

Skills

  • Beverage Preparation
  • Food Running
  • Basic Accounting
  • Payment Processing
  • Health Codes Compliance
  • Suggestive Selling
  • Point of Sale Systems
  • Engaging Personality
  • Customer Service
  • Maintaining a Clean Bar
  • Identification Verification
  • Courteous
  • Able to Stand [Number] Hours
  • Safe Serving Knowledge
  • Proficient in Mixology
  • Cash and Credit Transactions
  • Complex Problem-Solving
  • Handling Difficult Customers

Certification

  • Food Handlers Certificate - AZ - 2024
  • AZ Title 4 License - 2024

References

References available upon request.

Timeline

Bartender

Talking Stick Resort Ampitheatre
11.2022 - 05.2023

Bartender

Scottsdale Stadium
02.2020 - 04.2021

Bar Manager

Starters Bar & Grill
03.2017 - 02.2021

Bartender

Bongos Cuban Cafe
01.2015 - 06.2017

Master of Arts - Education

Ottawa University

Bachelor of Arts - History

University of Miami

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Angela Ryan