Angela Sams
Washington,DC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Central Patient Transporter
Washington Hospital Center
WASHINGTON, DC
02.2023 - Current
- Greeted patient and explained transport plan and destination.
- Performed regular maintenance checks on all transport vehicles before use.
- Responded quickly in an emergency situation by calling 911 or activating the code blue team if needed.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Disinfected or sterilized equipment or supplies using germicides or sterilizing equipment.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
District Of Columbia Parking Enforcement Manager
District Of Columbia Parking Enforcement
WASHINGTON, DC
05.2006 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Barista Shift Supervisor
Starbucks
WASHINGTON, DC
02.2005 - 03.2006
- Inspected coffee brewing equipment to ensure proper functioning.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Ensured compliance with health department regulations related to food handling practices.
- Resolved customer complaints in a polite and professional manner.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Nursing Assistant
Carroll Manor Nursing Facility
WASHINGTON, DC
07.1998 - 01.2005
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Performed basic nursing skills such as changing wound dressings and administering enemas.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Collected specimens from patients for laboratory testing purposes.
Education
Certified Nursing Assistant (CNA Nursing Certificate) - Nursing Assistance
Howard University School Of Nursing
Washington, DC06-1998
High School Diploma -
Ballou STAY Senior High School
Washington, DC06-1989
Skills
- Scheduling Coordination
- Customer Service
- Verbal and Written Communication
- Team Leadership
- Time Management
- Staff Development & Motivation
Timeline
Central Patient Transporter
Washington Hospital Center
02.2023 - Current
District Of Columbia Parking Enforcement Manager
District Of Columbia Parking Enforcement
05.2006 - Current
Barista Shift Supervisor
Starbucks
02.2005 - 03.2006
Nursing Assistant
Carroll Manor Nursing Facility
07.1998 - 01.2005
Certified Nursing Assistant (CNA Nursing Certificate) - Nursing Assistance
Howard University School Of Nursing
High School Diploma -
Ballou STAY Senior High School
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