Angela Satterfield
Murfreesboro,TN
Summary
Named one of Murfreesboro Magazine's Top Ten 2018 Women in Business. Ten+ years of small business ownership/management/CFO. Five years administrative with MTSU. Adept in social media, print, and email marketing using Meta Business Suite and Canva. Management, training, and scheduling of independent contractors, employees, and workstudy students. Creative mindset and passion for people lends to a natural inclination towards sales, teaching, customer service, B2C and B2B relationship development, membership retention. Desire for organization has lent itself to streamlining membership and admission processes and management of contracts, both in small business and at the university scholarship level. Strategic partnerships developed with community and corporate engagements from small business initiatives. Passionate about connecting people with helpful information and tools to succeed.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Admissions Coordinator/Front Desk Representative
School Of Music At Middle TN State University
2018.10 - Current
- Face of busy student admissions office
- Collect, sort, and review application and scholarship data for faculty, director, and committees as needed
- Interact daily with prospective and current students, and parents, by phone, email , or in-person to provide information about programs and offerings, application process, and direct to desired faculty/staff
- Collaborate closely with director, office staff, and faculty of 75 on student tracking, audition days, and various projects
- Communicate audition results and scholarship offers to 250+ student applicants
- Organize physical files and digitized records of applications and scholarship contracts for easy retrieval for department of 300 students
- Assign and loan out instrument lockers and keys to classrooms
- Assist with hiring and training of work study and theory tutor students
- Assist students with permit needs for coursework
- Manage and post to department's social media accounts
Blaze Barn Merchandise Volunteer Coordinator
Blackman High School Football Team
2018.06 - 2021.11
- Order merchandise following specific school protocol
- Train other volunteers how to help during game nights
- Track profit and loss with financial reports
- Communicate with parent team members, volunteers, school staff, and football coach of operation plans
- Improve operations through consistent planning and communications
- Inventory management
- Manage aesthetically pleasing displays to increase sales.
- Meet with vendors
Biztown Supervisor
Junior Achievement
2018.08 - 2018.10
- Supervised student school groups of 100 in simulated city experience
- Taught students best business practices and processes that helped them experience commerce in action using profit metrics
- Teamwork and named responsibilities key to smooth experience
Co-Owner/Operations Manager
CrossFit Murfreesboro
2008.07 - 2018.08
- Manage hiring process, scheduling, meetings, and payroll for staff of 10
- Point of contact for new members and email inquiries
- Sales and account management of 150+ members
- Accounting and bill pay
- Front desk greeter
- Develop brochures, forms, newsletters
- Attend health fairs and use social media for advertising and marketing
- Event planning for member socials and community competitions
- Calculated profit and loss statements, established budgets, tracked spending
- Increased member retention through long lasting relationships
Owner/Teacher
Satterfield Violin Studio
2000.08 - 2012.07
- Taught 50+ students individual and group lessons, ranging in ages 3 to adult using Suzuki [learning] Method
- Enjoyed relational aspect, as well as seeing students succeed and learn
- Advised parents of student progress by communicating student's achievements and developing methods for improvement and practice at home
- Oversaw student progress by reviewing performance utilizing metrics
Teacher of Civics and Jr. Achievement/Finance
Shepherd's Heart Tutorial
2005.08 - 2006.12
- Taught students grades 3-5 civics and basic finance
- Ended year with field trip to Jr. Achievement's Biztown simulator where students practiced real life skill sets
Education
MBA -
Middle TN State University
Murfreesboro, TN2025
Bachelor of University Studies - Entrepreneurship, Education, Music
MTSU
Murfreesboro, TN12.2001
Bachelor of Arts - Education
Covenant College 1997-1999
Lookout Mtn, GAHigh School Diploma -
Brentwood Academy
Brentwood, TN1997
Skills
- Customer Service
- Contract and data management
- Small business management and planning
- Hiring, training, and supervision
- Bookkeeping, accounting, taxes, payroll for contractors
- Social media, print, guerilla marketing
- Clear and timely communication skills
- Collaboration
- Troubleshooting
- MS Office and Microsoft Teams
- Establishing Relationships
- Culture Development
Certification
- Certified Administrative Professional, IAAP - 2019
- Mental Health First Aid- May 2019
Timeline
Admissions Coordinator/Front Desk Representative
School Of Music At Middle TN State University
2018.10 - Current
Biztown Supervisor
Junior Achievement
2018.08 - 2018.10
Blaze Barn Merchandise Volunteer Coordinator
Blackman High School Football Team
2018.06 - 2021.11
Co-Owner/Operations Manager
CrossFit Murfreesboro
2008.07 - 2018.08
Teacher of Civics and Jr. Achievement/Finance
Shepherd's Heart Tutorial
2005.08 - 2006.12
Owner/Teacher
Satterfield Violin Studio
2000.08 - 2012.07
MBA -
Middle TN State University
Bachelor of University Studies - Entrepreneurship, Education, Music
MTSU
Bachelor of Arts - Education
Covenant College 1997-1999
High School Diploma -
Brentwood Academy
- Certified Administrative Professional, IAAP - 2019
- Mental Health First Aid- May 2019
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