Angela Savage

Primary Shipping Specialist with extensive expertise in ITAR/EAR compliance and international defense logistics. Managed Syspro ERP to ensure global dispatch of high-value laser and optical systems, achieving zero customs delays and compliance issues.

• ITAR & EAR Compliance: Enforced strict adherence to International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) for sensitive tactical optic and defense product shipments, ensuring 100% regulatory compliance and zero customs audit findings.
• Export Documentation: Prepared, reviewed, and audited comprehensive defense export documentation—including Commercial Invoices, Certificates of Origin, AES/EEI filings, and End-User Certificates—to ensure seamless cross-border logistics.
• Controlled Access & Verification: Managed secure dispatch procedures by verifying end-user licensing, U.S. Person status requirements, and approved destination country restrictions prior to cargo release.
• Freight & Carrier Operations: Coordinated international and domestic logistics with ITAR-registered freight forwarders and secure carriers, maintaining continuous chain-of-custody tracking for defense articles.
• System Integration & Auditing: Maintained precise transaction records in ERP/WMS databases to support internal trade compliance audits and ensure complete traceability of export-controlled shipments.
• Customs & Portal Management: Handled defense-related customer portals, specialized government shipping requests, and DDTC-compliant dispatch protocols for major aerospace and defense clients.
• Primary Defense Shipper: Served as the primary shipping authority for B.E. Meyers & Co., successfully managing the end-to-end global dispatch of high-value, export-controlled electro-optical laser systems with a 100% customs clearance rate.
• ITAR & EAR Regulatory Enforcement: Guaranteed total adherence to International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR) for international defense shipments, ensuring zero customs holds, red flags, or audit findings.
• Syspro ERP Management: Utilized Syspro ERP to manage serial number tracking, inventory allocation, and export documentation, maintaining flawless record traceability for sensitive laser tech and defense articles.
• Export Documentation & AES Filings: Generated and verified high-compliance export documentation—including Commercial Invoices, Certificates of Origin, End-User Certificates, and Automated Export System (AES/EEI) filings—for secure cross-border transit.
• Chain of Custody & Secure Logistics: Coordinated directly with ITAR-registered freight forwarders and carrier logistics networks to preserve strict chain-of-custody protocols for high-value optical assets.
• Customs Compliance Excellence: Oversaw foreign customs clearance procedures across global markets, ensuring strict alignment with Directorate of Defense Trade Controls (DDTC) regulations and destination country restrictions.

• Founded and operated a small business for 8 years, overseeing all aspects of operations
• Developed and implemented strategic business plans to drive growth and increase profitability
• Oversaw budgeting and financial management, ensuring the company's financial health
• Implemented cost-saving measures that resulted in an annual savings of over 45%. By building better relationships
with customers, suppliers and competitors.
• Established strong vendor relationships to negotiate favorable pricing terms and improve efficiency
• Created effective marketing strategies to promote the business and attract new customers
• Utilized social media platforms to expand brand awareness and engage with target audience
• Analyzed market trends and competitor activities to identify opportunities for business expansion
• Developed partnerships with other businesses to enhance product offerings or reach new markets
• Implemented inventory management system reducing inventory errors
• Cultivated positive relationships with partners, clients, suppliers etc
• Served as the primary point of contact for all customer inquiries or concerns resolving issues promptly
• Implemented customer loyalty programs resulting in around an average of 55% increase in repeat business
• Managed cash flow, accounts payable/receivable, and financial reporting processes
• Identified opportunities for cost reduction without compromising product/service quality

• Implemented operational processes to improve efficiency and service delivery.
• Developed business strategies to enhance client engagement and retention.

• Oversaw daily operations to ensure efficient workflow and team performance.
• Implemented process improvements that enhanced productivity and reduced errors.
• Analyzed operational metrics to identify trends and drive strategic decisions.
• Mentored staff on best practices for order fulfillment and inventory management.
• Fostered a collaborative team environment to achieve organizational goals effectively.
• Coordinated training programs to develop employee skills and enhance team capability.
• Managed conflict resolution among team members to maintain a positive workplace culture.
• Streamlined communication between departments to enhance overall operational efficiency.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Lead a team of 13, which consisted of Order Selector, Packers, Load Scanners, and Truck Loaders. Since I was the only leadership on the night shift. I also was the 4 night Inventory employees and 2 Receiving employees.
• Negotiated with suppliers to secure cost-effective resources, positively impacting project budgets.

• Analyzed tax returns for accuracy, identifying discrepancies and ensuring compliance with federal regulations.
• Reviewed complex tax documents, applying knowledge of tax laws to determine appropriate adjustments.
• Collaborated with taxpayers to address inquiries, providing clear guidance on tax obligations and procedures.
• Developed training materials to enhance team understanding of updated tax regulations and filing processes.
• INTERNAL REVENUE SERVICE (IRS) | Og
  
  Tax Examiner – TEFRA Examination Division (2010 – 2016)
  • Reconciled up to 10 years of Form 1040 tax histories against Schedule K-1 filings for
  massive, multi-tiered partnership audits involving up to 60,000 partners.
  • Utilized LexisNexis software to conduct investigative research, verify corporate structures,
  and trace investor records for complex partnership audits and litigation casework.
  • Assisted in maintaining and testing the specialized TEFRA Database, managing complex investor
  records, tracking multi-tier audit stages, and generating official correspondence.
  • Managed time-sensitive casework under strict statutory One Year Date (OYD) expiration deadlines,
  ensuring complete audit resolution prior to legal cutoff dates.
  • Communicated directly with taxpayers and legal representatives to obtain missing historical
  records, financial disclosures, and required compliance documentation.
  • Collaborated closely with Revenue Agents to gather, audit, and organize massive data packages
  necessary to execute formal audit findings and assessments.
  • Utilized Integrated Data Retrieval System (IDRS) and proprietary software to verify taxpayer
  data, cross-reference multi-year filings, and input statutory adjustments.
  
  Tax Examiner / Subject Matter Expert (SME) & Training CADRE (2001 – 2010)
  • Mastered and executed over 100 IDRS Command Codes to research account histories, process
  complex adjustments, verify payment postings, and resolve taxpayer issues across system modules.
  • Leverage specialized LexisNexis search authorization to verify taxpayer identities, trace address
  histories, and validate business filing data to ensure absolute account accuracy.
  • Designated Subject Matter Expert (SME) as one of only three specialists authorized to process
  niche 1041-T trust transfers and Fuel Tax Credit adjustments.
  • Executed Form 2220 corporate underpayment penalty and multi-tiered interest calculations,
  auditing quarterly filing histories and financial records.
  • Facilitated comprehensive training programs for new hires and staff on business tax law, IRM
  procedures, and system navigation as a member of the Training CADRE.
  • Authored standard operating procedure guides for critical Internal Revenue Manual (IRM) codes
  to standardize account resolution workflows across the unit.
  • Conducted formal quality audits and evaluative reviews for trainees and employees on Career
  Action Plans, delivering targeted coaching to meet strict federal accuracy standards.
  • Audited and resolved complex account discrepancies across 94X Employment Taxes (940, 941,
  943, 945) and Business Entities (1120, 1065, 1041, Employee Plans, Exempt Orgs).
  
  Seasonal Operations Specialist – Tax Pipeline (1999 – 2001)
  • Processed high-volume individual tax returns (Form 1040) within the pipeline, maintaining
  high throughput and strict compliance verification standards.