Angela Schwender
Tallahassee,FL
Summary
Highly organized and results-driven administrative professional with extensive experience coordinating administrative operations, personnel processes, purchasing and financial activities, records management, compliance requirements, and internal communications. Proven ability to manage multiple priorities, coordinate complex administrative functions, prepare accurate and professional correspondence and documentation, monitor deadlines, and maintain confidential records. Recognized for strong attention to detail, sound judgment, professionalism, and the ability to work independently while providing effective support to management, employees, vendors, and the public.
Overview
1
1
Certification
2
2
years of post-secondary education
28
28
years of professional experience
Work History
Administrative Specialist III
City of Tallahassee, Star Metro
Tallahassee, FL
05.2023 - Current
- Plan, direct, and supervise administrative operations across key functional areas, including purchasing, financial administration, human resources, and personnel transactions, ensuring compliance with policies and organizational requirements.
- Assist with financial and cash-handling administrative processes and maintain adherence to established procedures.
- Prepare, review, and distribute professional correspondence, notices, procedures, reports, and other administrative documentation.
- Assist with procurement activities by obtaining quotes, coordinating orders, reviewing invoices, and communicating with vendors to ensure timely delivery of purchase orders.
- Handle sensitive and confidential information with appropriate discretion and professionalism.
- Develop and communicate operational procedures and reminders to ensure staff understand and follow established requirements.
- Coordinate and assist in restructuring StarMetro's Career Progression Program to enhance employee development pathways.
- Make recommendations or be responsible for hiring, promoting, transferring, or terminating subordinate personnel and conducting employee evaluations.
- Execute special assignments from the department director, ensuring adherence to project goals.
- Represent the division or department director in matters as authorized.
- Represent the administrative services manager in contact with public officials, other departments, and the public.
- Approve or deny departmental purchases and leave requests.
Administrative Specialist II
City of Tallahassee, Star Metro
Tallahassee, FL
04.2022 - 05.2023
- Coordinated and assisted with restructuring StarMetro's Career Progression Program.
- Developed and maintained management systems, forms, and procedures to streamline operations.
- Assisted in budget preparation and maintained the department or division budget.
- Assisted in developing, installing, and maintaining management systems, forms, and procedures.
- Planned and developed special projects and departmental programs, addressing inquiries and ensuring effective implementation.
- Planned, directed, and/or supervised the work of technical or clerical staff.
- Reviewed records and reports to identify issues and recommended actionable solutions.
- Represented administrative supervisor in contact with public officials, other departments, and the public.
- Developed and implemented initiatives to educate and inform targeted audiences of departmental services, special programs, and consumer issues; and developed informational/promotional materials to support the initiatives.
- Completed special assignments that supported departmental objectives, research, and prepared reports.
Senior Accounts Payable Specialist
City of Tallahassee, Disbursements
Tallahassee, FL
07.2015 - 04.2022
- Prepared accounts payable reports, performed budget checks, processed designated pay cycles, approved pay cycles, and prepared accounts payable registers for transmittal to the treasurer's clerk's office.
- Received, verified, and interfaced high-dollar transactions into the financial management system.
- Reconciled invoices with purchase orders and contracts or other agreements to determine the correctness of form and adherence to policies and procedures.
- Processed contract pay requests and maintained contract pay log.
- Resolved internal and external customer concerns regarding transactions and processes, ensuring prompt and effective communication.
- Reviewed pending and other problem transactions and took necessary actions to prevent fraudulent payments.
- Prepared vouchers for check, ACH, and wire transfer payments using computerized accounting modules.
- Audited transactions to ensure compliance with federal, state, and local laws.
- Provided instruction and training to city employees regarding general accounts payable functions and operations.
- Reviewed and processed city employee travel advances and reimbursements, ensuring compliance with established policies and timely reimbursements.
Accounts Payable Specialist / Medical Billing and Coding Specialist / Accounts Receivable
Patients First Medical Center
Tallahassee, FL
07.1998 - 07.2015
- Assistant to the Chief Financial Officer/Vice President.
- Managed accounts payable activities for seven medical facility locations.
- Ensured accurate input and timely payment of vendor invoices, contributing to operational reliability.
- Coordinated the approval process of accounts payable invoices.
- Coordinated approval process for accounts payable invoices, facilitating efficient payment workflows.
- Opened and assigned new vendor accounts and updated vendor files.
- Checked accuracy, printed documents, obtained signatures, and mailed materials.
- Processed time clock punches and calculated time details for payroll preparation.
- Assisted with payroll preparation by processing time clock punches and calculating time details.
- Created new patient accounts by collecting necessary information and inputting data into the system.
- Confirmed patient insurance eligibility to ensure accurate billing and coverage.
- Posted and reconciled insurance/patient payment.
- Researched and resolved discrepancies in payments, EOB rejections, and outstanding account issues, enhancing billing accuracy.
- Assigned ICD9 to the physician's diagnosis and ensured correct levels of service and various other CPT codes.
- Processed patient statements and answered patient billing inquiries.
- Followed up on insurance and patient aging reports.
- Prepared and balanced daily cash, check, and credit card deposits.
Education
Some College (No Degree) - General Studies
Tallahassee Community College
Tallahassee, FL 08.1994 - 05.1996
Skills
- Administrative Operations
- Purchasing & Procurement
- Invoice & Payment Processing
- Policy & Procedure Development
- Personnel & HR Support
- Employee Records & Documentation
- Professional Correspondence
- Records & Document Management
- Data Entry & Reporting
- Scheduling & Calendar Management
- Compliance & Training Tracking
- Microsoft Office Suite
- Problem Solving & Organization
- Customer Service
- Confidential Information
Certification
Accredited Payables Specialist from the Institute of Finance & Management (IOFM), November 2018
Timeline
Administrative Specialist III
City of Tallahassee, Star Metro
05.2023 - Current
Administrative Specialist II
City of Tallahassee, Star Metro
04.2022 - 05.2023
Senior Accounts Payable Specialist
City of Tallahassee, Disbursements
07.2015 - 04.2022
Accounts Payable Specialist / Medical Billing and Coding Specialist / Accounts Receivable
Patients First Medical Center
07.1998 - 07.2015
Some College (No Degree) - General Studies
Tallahassee Community College
08.1994 - 05.1996