Angela Scott
Fultondale,AL
Summary
Enthusiastic Licensed Massage Therapist with a proven track record, enhancing client well-being through expert application of techniques like Swedish, Deep Tissue, Cupping, and Ashiatsu massage. Known for exceptional customer service and collaboration with healthcare professionals, resulting in significant client retention and positive reviews.
Overview
18
18
years of professional experience
Work History
Licensed Massage Therapist
Journey Therapeutic Massage and Chiropractic
06.2023 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Performed thorough consultations before each session to determine clients'' goals for treatment while also identifying potential contraindications or precautions needed during the massage process itself.
- Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
- Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
Licensed Massage Therapist
Rituals Salon And Spa
06.2006 - 06.2023
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Educated clients on benefits of massage and recommended home care techniques.
- Contributed to positive team atmosphere by sharing knowledge and techniques with colleagues.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Education
Licensed Massage Therapist - Massage Therapy
Pensacola School of Massage Therapy
Pensacola, FL04.2001
Skills
Swedish Massage
Deep Tissue
Ashiatsu
Trigger Point
Cupping
Prenatal Massage
Hot Stone Massage
Myofascial Massage
Timeline
Licensed Massage Therapist
Journey Therapeutic Massage and Chiropractic
06.2023 - Current
Licensed Massage Therapist
Rituals Salon And Spa
06.2006 - 06.2023
Licensed Massage Therapist - Massage Therapy
Pensacola School of Massage Therapy
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