Summary
Overview
Work History
Skills
Timeline
Generic

Angela Shaffer

Hudson,FL

Summary

Highly organized Housekeeper with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities. Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business. Reliable housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness. Motivated and efficient professional specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.

Overview

10
10
years of professional experience

Work History

Housekeeper

Medley club
San Antonio, FL
03.2024 - Current
  • Assisted customers with finding the right product for their needs.
  • Inspected purchased items for defects before handing them over to customers.
  • Handled customer complaints in a professional manner.
  • Organized closets with hangers for guests' clothing items.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Ensured that all health standards were met during cleaning operations.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.

Line Cook

Captian D's
Spring Hill, FL
05.2023 - 07.2023
  • Conducted regular maintenance checks on equipment ensuring proper functioning order.
  • Maintained accurate records of daily production sheets including waste logs.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.

Assistant Store Manager

Dollar General
Spring Hill, FL
09.2014 - 04.2022
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.

Skills

  • Guest Relations
  • Supply Inventory Management
  • Safe cleaning with chemicals
  • Customer Service
  • Laundry Management
  • Window Cleaning
  • Dusting
  • Restroom detailing
  • Residential Cleaning
  • Chemical Handling
  • Sanitization techniques
  • Cleaning light fixtures
  • Waste disposal
  • Customer service-focused
  • Polishing surfaces
  • Housekeeping
  • Vacuuming and sweeping
  • Mopping and buffing floors
  • Closet detailing
  • Hospitality background
  • Teamwork
  • Hardworking
  • Window Washing
  • Guest amenity replenishment
  • Washing windows
  • Focused and detail-oriented
  • Interior and exterior cleaning
  • Customer-Oriented
  • Physically strong

Timeline

Housekeeper

Medley club
03.2024 - Current

Line Cook

Captian D's
05.2023 - 07.2023

Assistant Store Manager

Dollar General
09.2014 - 04.2022
Angela Shaffer