Angela Sharp
Blue Springs,MO
Summary
Accomplished Tax Preparer and Office Manager at Liberty Tax Service, adept in tax law compliance and client confidentiality. Expertly navigated complex tax situations, securing optimal outcomes for diverse clients. Demonstrated leadership in maintaining operational excellence and client trust, with a proven track record of enhancing tax savings and office efficiency. Dedicated Customer Service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Professional Tax Preparer /Office Manager
Liberty Tax Service
01.2008 - Current
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Offered clients recommendations to reduce tax liabilities.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Maintained compliance by adhering to current tax laws and regulations.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Assessed client tax situations to determine best filing options.
- Responded to inquiries from IRS and other tax authorities.
- Calculated estimated tax payments for clients.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
William Chrisman High School
Independence, MO05.1990
Skills
- Client Confidentiality
- Tax law expertise
- Retirement planning
- Auditing procedures
- Continuing education
- Accounting Principles
- Tax Law Compliance
- Tax Return Preparation
- Bookkeeping
- Data inputting
Timeline
Professional Tax Preparer /Office Manager
Liberty Tax Service
01.2008 - Current
High School Diploma -
William Chrisman High School