Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Angela Shenton

Hurlock,MD

Summary

Accomplished Assisted Living Manager with a proven track record at Homestead Manor, demonstrating exceptional problem-solving and team collaboration skills. Expert in care planning and technology proficiency, successfully managing staff and ensuring regulatory compliance with zero citations in recent inspections. Achieved significant improvements in resident care and operational efficiency. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Maryland.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Assisted Living Manager

Homestead Manor Operating
06.2022 - 06.2024
  • Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
  • Led, directed and motivated others to innovate and excel.
  • Worked in fast-paced environment with competing demands for time and attention.
  • Collaboratively worked with state health care agencies, community representatives, various local nursing homes and home care organizations.
  • Managed budgets effectively to maintain high-quality services while controlling costs for residents and the facility.
  • Recruited hired, and trained dedicated staff members who were committed to providing exceptional resident care.
  • Developed strong relationships with residents'' families, addressing their concerns promptly and providing updates on their loved ones'' wellbeing.
  • Facilitated regular team meetings to promote collaboration, address concerns, and share best practices among staff members.
  • Ensured regulatory compliance by staying current on industry standards and maintaining clear communication with state agencies, with zero citations found on my last two annual inspections.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Created customized care plans, working with Nursing staff, families, and residents to assess and meet individual needs.

Alternate Assisted Living Manager

Homestead Manor
12.2014 - 06.2022


  • Managed staff scheduling to ensure adequate coverage while maintaining efficiency in labor costs.
  • Responsible for procurement of All Nursing supplies and resident medications.
  • Overseen monthly Quality Assurance and semi-annual Quality Assurance.
  • Streamlined administrative processes by integrating electronic health record systems and updating documentation procedures.
  • Enhanced staff performance through ongoing training, mentoring, and regular feedback sessions.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Scheduling Coordinator, CNA/CMT

Homestead Manor
04.2002 - 03.2014
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
  • Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
  • Communicated scheduling changes to staff members
  • .Implemented the use of our QuickMAR medication system, effectively moving from paper MARs to electronic MARs.
  • Assisted in the Nursing Staff hiring process,
  • Prepared and administered medications following correct procedures.
  • Assisted the residents with their Activities of Daily Living, while adhering the mission statement of Homestead Manor.

Education

Colonel Richardson High School
Federalsburg, MD
2000

Skills

  • Dementia Care
  • End of life care
  • Care Planning
  • Nutrition knowledge
  • Technology proficiency
  • Teamwork and Collaboration
  • Certified in CPR/AED
  • Patient Care Assessment
  • Employee Supervision
  • HIPAA Guidelines
  • Task Prioritization
  • Clinical Staff Management

Affiliations

  • Midshore Nursing Assistant Advisory Council

Certification


  • Licensed Assisted Living Administrator for the State of Maryland - 2015
  • Certified Dementia Care Practitioner - 2018
  • Certified Nursing Assistant - 2004
  • Certified Medication Technician - 2003
  • CPR/1st aid certified - on-going

Timeline

Assisted Living Manager

Homestead Manor Operating
06.2022 - 06.2024

Alternate Assisted Living Manager

Homestead Manor
12.2014 - 06.2022

Scheduling Coordinator, CNA/CMT

Homestead Manor
04.2002 - 03.2014

Colonel Richardson High School

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Angela Shenton